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“It was cool they had a lot of stuff I remember and some stuff I had never seen I thought the prices were reasonable it was great like walking through a time machine.”
“I wanted to share what a great experience I have been having lately at the Southlake Home Depot.
John, Chris, and Jackie helped me pick up supplies for my son’s birthday and they were fantastic. They took the time to walk through options with me and really made sure I found everything I needed. It was one of those experiences where you can tell people actually care about helping rather than just pointing you to an aisle.
I also have to thank Sandra for helping me with a mulch order when I was not able to pick it up on time because of my husband’s schedule. She handled everything so kindly and made what could have been a hassle incredibly easy.
I grew up here and have always shopped at Home Depot. In the past there were definitely times when you might have to wait a bit for help or track someone down if you needed something. It never bothered me much because I have always liked their selection better than other stores.
Lately though something has clearly changed. I cannot walk into the store without someone asking if I need help. The associates are friendly, proactive, and genuinely helpful. It feels like people actually care about the customers and want to make sure you find what you need.
Whoever is leading that store right now is doing a great job. The difference in the level of service is noticeable and really appreciated.
Thank you to everyone at the Southlake Home Depot for making shopping there such a positive experience.”
“I recommend this store and it's employees. 1st of all Ms Carol at the cashier station. She directed me to the air filters right away. Her Caring enough to be sure I corrected my military discount to save timr at the checkout and to be sure I took advantage of my Pro account as well. To Clarissa and Nick at the Pro Desk who provided the guide and instructions for me to accomplish this. When you care enough for others and treat them as you want to be treated it leaves a lasting impression and encourages us to pass it on. Hat's off to the management here as well for hiring such a great group. Kudos
Thanks for helping the ones who get it done!”
“I had an incredible experience at this Lowe’s thanks to Carter in the lumber department. I’m currently dealing with a torn ACL, and Carter went above and beyond by helping me hand-pick the best straight boards and handling all the heavy lifting and cutting.
I’ve been to many other stores where getting help is a struggle, but the service here was top-notch. I received help from other staff to load all my lumber, stones, whatever I biught that day. Truly grateful for all the help. Thanks everyone. Huge shoutout to the staff here.”
“Today I went to this store and needed help in the gardening department, I walked to the front of the store and there was a young girl standing at the register, helping people check out she looked at me and asked if I needed help. I told her yes if she could get someone to help me over there she said I can help you and she walked me through to the garden entrée helped me pick out where I wanted and then took me back to get checked out. I do know that that was not her job, but that was the best Customer Service I have ever had in that store her name was Amy. She was very friendly, sweet and my grandfather who was with me said that he has seen her in there a couple of times and he’s always very helpful to him also, that’s what Customer Service is about. I would say look for Amy and she’ll help you with anything.”
“Been shopping at Lee Lighting for many years & have had nothing but great experiences. The staff has always been very helpful & products have been great quality. It’s the only place I go.”
“Kyerra at Lowe’s is very sweet and very friendly she is the best person I met since I been coming there for 34 years she is intelligent and very helpful she always ask how are we how is our day going yall need more like Kyerra the sweetest and most caring employee I met there”
“This HD is always well stocked, orderly and employees are always willing to help
Praful is my go to guy, very friendly and knows my name
Love it”
“Two great wonderful and knowledgeable employees in Home Depot , industrial Blvd, Euless TX . One in customer service agent (Kevin ) and other is Tim Kramer, Pro Account Sales Associate . Both always willing to help out when customers go to their desk .
Ahmed
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Home Depot of this location is well organized as compared to cities of DFW area Home Depot and this location Associates and assistant managers are very knowledgeable.
Mr. Ben , Assistant Manager store is very helpful and always help to costumers in finding product location and he is very polite. In Paint Department, Ms. Brenda is very helpful and knowledgeable and always help customers very politely. Bottom line : This Euless location Home Depot is the best in DFW Area .
Ahmed
HAIL2NAIL (owner )”
“I ordered 960 Pavestone pavers from the Keller, TX Lowe's. I worked directly with Martin in fulfillment. Martin was very knowledgeable and willing to help me fulfill my order. Martin worked diligently to first find the paver, then secure them for delivery to my home. Martin is one of the rare customer service representatives who really cares about your needs. Lowes, please recognize this young man, whatever you are paying him, he is worth a whole lot more.”
“Great showplace to look at difference light theme and styles. People are very friendly and helpful. My ceiling fan replacement was availible at Lowes etc but you don't get this level of service their like at Lee Lighting so we bought it here.”
“Shout out to Gamez Services!!! I am so very impressed with his work & professionalism! He did a wonderful job on my cabinets! Highly recommend him!! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
“Debbie helped me locate unique lightbulbs I needed and introduced me to the lady in appliances. This is some of the best service I’ve received at any store in an entire year. Kudos to her taking pride in her work and willingness to help.”
“Absolutely excellent service today spent almost 30 minutes looking for a certain part until one of the Home Depot associates named FERA helped me out not only did she help me find the right part which at the store I was at was not in stock but also called a different stores manager had them pick up the part for me and keep it reserved. Absolutely awesome.”
“5 stars for Linda! I was hoping my online order would be ready by late afternoon. When I went to pick it up, Linda was there and ready to help. She dashed outta there and personally picked my order so I was able to check in and go in less than 5 minutes. She made my day by going above and beyond so I could do the job I needed to do that day.”
“I wanted to recognize Gerod in the Lumber/Hardware department for his excellent service on the evening of Feb 9th. He assisted my father and me in finding several items, including lumber and u-bolts. He was incredibly helpful, professional, and patient. It's rare to get such personalized service in a big store, and he made our trip much easier. Please make sure his supervisor sees this!”
“Huge shoutout to Kane in the garden department! He was incredibly helpful and handled our items with care. Excellent customer service goes a long way, and Kane definitely delivered. We'll definitely be looking for his lane next time we're in. Thank you, Kane for being kind and helpful at checkout!”
“My brother and I
Went to look for a stove for our mother.
Ricky Rodgers- sales specialist, the gentlemen that works at the appliance section, was very nice and helped us look into what we were looking for.
Only downfall is that Lowes does not offer, pick up during the week when is beneficial for customers.”
“We went in through the garden entrance. Cluttered is how it appeared. Healthy plants are in abundance. I loved the outdoor furniture arrangements. We found what we wanted. Thank you Lowe’s”
“this home depo is the worst i ever been to....its like going to a flea market where everything is all disorganized.....they do not restock items ever that i can see...forget plumbing pvc....forget nuts and bolts all out are all mixed up ....and employees always in the way blocking access ..and i mean always....i went to home depo in euless and it was way better store and more organized...”
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“This Home Depot is disorganized, but the staff is amazing. Philip at the register was extremely helpful and patient with us since we were having issues with our card. He managed the situation extremely well.”