Christian Brothers Automotive Roanoke provides knowledgeable, honest, and genuine auto repair services. Many customers report great and excellent customer service from start to finish, with a warm welcome from polite staff and managers. The business is noted for making auto repair easy, offering fast service, reasonable and affordable pricing, and efficiency, often completing work like an inspection within the hour. Amenities like a complimentary shuttle are appreciated. The shop conducts complimentary inspections to update customers on issues and provides clear estimates. While one customer reported a disappointing experience involving a miscommunication and an unexpected charge on an invoice, the management demonstrated a commitment to "make things right." This was resolved through a productive chat with a manager, who provided an explanation and reaffirmed the business's dedication to transparency and integrity. The guiding principle of exemplary customer service and a commitment to communicate with customers is evident, leading many to state they will definitely be coming back.
The only honest shop we’ve trusted in the 12 years we have lived here. They have always been honest on needed repairs even when we think it is something else. Most repairs come in under the initial inspection and estimate.
September 2026
Very personal and professional service. Quick state inspection!
June 2026
Walk-in visit for a state inspection and tire rotation. Very nice friendly people and positive service. Bonus was uplifting contemporary Christian music. I plan to frequent this company whenever I have maintenance needs. God bless you all.
