Outstanding! Poncho did an amazing job explaining the particular beds and different options. He is very knowledgeable on the products and the overall experience was top notch!!!! Thank you Poncho!!!!
January 2024
Great customer service. Have made purchases at this store at least three times over the past four years. Prices are reasonable making mattresses affordable along with being of good quality. The agent is very knowledgeable and has a great personality and sense of humor that makes shopping less stressful.
January 2024
Our salesman Zach was why we bought the mattress at mattress firm! He had more knowledge than any other mattress salesman I’ve ever seen. I didn’t feel like he was twisting my arm, or anything to buy a particular mattress. I would not go to anyone else, ever again, except, Zach!
