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10AM - 9PM
2671 Market Center Dr, Rockwall
Furniture Stores
“My sales representative, Scott, demonstrated exceptional intuition and extensive knowledge. He diligently worked to maximize cost savings for me. I thoroughly enjoyed collaborating with him and anticipate engaging in further business with him in the future.”
“Jeremy is so knowledgeable. 10/10 experience! Pricing and quality was top tier. I was able to purchase a Helix mattress for myself as well as the Helix kids mattress for my son. I will recommend to others to purchase from here.”
“We were looking for cushions for our outdoor lounge chairs and found what we wanted with Chair King on line. Had a couple of questions re: dimensions / order issues. Cannot say enough about their customer service. Best I've ever experienced anywhere. Went to the Rockwall, TX store to pick up (we live in the sticks) and Amber was a huge help. The store was so well laid out with products and Amber had answers to all our questions. We have picked out additional furniture for our patio. Quality and service was incredible!”
“We had an absolutely wonderful experience at Snooze here in Rockwall! As we've been getting settled into our new home, we’ve had to make a lot of furnishing decisions, and the team here made the mattress-buying process completely effortless. The customer service is truly top-notch. They took the time to listen, offered incredibly thoughtful and patient advice, and helped us find exactly what we needed without ever making us feel rushed or pressured. To top it all off, the delivery process was seamless and handled with such care. If you are looking for a stress-free experience with a genuinely helpful and knowledgeable team, I cannot recommend Snooze enough!”
“This is a lovely store the owner was super nice. I purchased a vintage bird wall pocket which was a gift for my mother and she loved it..I will definitely go back.”
“Was able to find a dining table and chairs that fit what we wanted. Really loving it. Purchased on a Saturday before Christmas and got it delivered the Tuesday before Christmas. Al was a great help with figuring things out. Looking forward to using this for years.”
“We were met by a very polite and professional salesman who gave us space to look around, finally giving us the info we needed to make the right choice for a leather recliner. It was a very pleasant experience.?”
“John C., the front manager, truly went above and beyond with the customer service and care today. When an order was unfortunately incorrect (was provided only 1 of the 3 pack of legal pads) he not only fixed it on the spot with providing me a refund of the original product, he gave me the single one and provided me a discount for the additional legal pads I went and found. Not ONLY that, he also provided me a $5 gift card to use in the future.
His interaction with me was not only kind and polite but the way he talked to his fellow coworkers even when correcting them, was in a way that leads me to believe that John is a great manager and person. I definitely recommend any commendation that can be given to John but I hope this public praise says something.
Thank you again John!”
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“We had an outstanding experience at Mattress Firm and are happy to give a 5-star review for the customer service, value, and selection. Brannan was our sales associate and he was fantastic from start to finish. He listened to what we needed, answered all of our questions, and never made us feel rushed or pressured. We felt like we got a great mattress for a fair price, and the variety of options he showed us made it easy to find the right fit. We will definitely be coming back and will ask for Brannan by name next time.”