“My friend told me to take my car here because I had a nail in one of my tires and he said they’d patch it for free.. I had my doubts, but they absolutely did. Im beyond grateful !!”
“Premium quality for an understandable price. They told me the range of prices and let me choose the one that worked best for me. They also gave personal recommendations on the best quality tire for my price range. Firm handshakes and quick service, I’ll definitely be coming back.”
“Chile, I know yall are lying to me! The reviews at Gillman are so terrible lol. This is so unfortunate because I truly appreciate the guys that I've connected with on every visit to Honda. Let's start here- I purchased my 2022 Honda Accord Sport at this location in December of 2021. Yes, an early Christmas gift to myself, and Sunday was my sales guy! I just love him, we previously worked together at Toyota of Katy (another story for another day, no I am not in sales and no I do not want to be, lol) I had no clue Sunday worked here at Honda, but it was meant to be because that's who was suppose to sell me this vehicle. During each of my visits, I've had the pleasure of working with Dennis and Jose and they are wonderful guys! I told Dennis this past Saturday, "man people really hate yall on Yelp *laughs* but that won't be me and that has never been my experience" So Dennis if you're reading this- it's me! My favorite thing about Gilman Honda is the customer service and the customer center- hella coffee and tea options + the fixings. Necessary when you're waiting all day at this place. Thank you for the great service. So, I am going with 4 stars because there's always a small space for growth (we all need this). Wondering if they are short-staffed, due to the lengthy wait time for oil changes. For example- I scheduled an appointment at 7 AM on a Friday morning and I didn't leave until close to 10 AM. While I am aware these things take time, I do not like to look within for patience in order to sit that long. Second, I was told when I purchased my car that I would receive free oil changes always- this came from the finance man, whom I worked with at Toyota too and I do not remember his name. The thing is this- I am fully aware that you tell customers lots of really pretty, nice things in order to get a bag and sell cars, but do not lie to me because I am not a fool. Respectfully. My second oil change was honored based on what I shared with the guy. Thank you to him (can't remember his name) I also understand that during this era, during this inflation, the car business is in shambles. However, keep your word and meet the needs of the customer. All in all, Gillman Honda is a good place with great staff/customer service. I'll be back obviously because I need another expensive ass oil change. Hehe”
“Got a flat tire around 6pm when most tire shops were already closed, and this was one of the few still open. They were super quick and friendly, they patched my tire in less than 30 minutes at a reasonable price.
Bonus star for the little orange kitty running around the shop. As a cat person, it definitely made the wait more enjoyable. Would definitely recommend!”