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“The guy who assisted us was professional, patient and helpful. I was there with my godfather. I am always impressed when I see young people who are sympathetic with the elders.”
“Mohammed is the best phone salesman I've ever encountered so come get a phone that's affordable and he'll work with bad credit he doesn't say no.”
“I had great service in store. Was able to keep my old phone and leave with a 16. & my store member(can’t quite remember his name and don’t want to get it wrong) was excellent. Felt like it was my brother or cousin selling me a phone, loved it there.?❤️”
“I have to say I'm completely amazed at the level of service Angelo displayed. It's the 1st time since having Verizon that I left feeling well taken care, and he took the time to listen to my needs and wants. He explained everything down to each detail and went above and beyond to make sure I was well informed and happy. I will be sure to always go to him for my phone needs.”
“Jay and colleagues were thoughtful and took time helping us navigate both a trade in for one of us and phone purchase for teen. Looked for ways to help bundle costs to save.”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“Went to the Belterra store because my Sim card stopped working. I was dreading going because going to t-mobile is usually such a miserable experience. I was greeted by Amber, Angelica and Rene who were all so kind and welcoming. They fixed my phone and made my day! By far the best t-mobile experience ever!”
“Telco Data is an outstanding statistics partner. They consistently anticipate our needs and take the time to understand the desired end deliverable before getting started. Their team makes the process seamless and is incredibly responsive throughout each project. I plan to continue working with them on all future projects and highly recommend their services.”
“My first time at this T-Mobile was quick, easy, and stress-free! Ivann helped me out and did absolutely amazing—his swag and customer service were A-1. Thank you for making my experience such a great one!”
“We have a law firm in South Austin. E-tech has always provided us with PROMPT and EXCEPTIONAL Service. I feel very comfortable calling and having them troubleshoot our systemic issues as they arise. Their IT Team resolves the problem quickly if it originates in-house. The IT Team is very professional and kind especially Isaac and Chris. We have had almost three years of stellar service and support. I, without reservation, recommend E-tech Network Solutions.”
“I'm just going to write what I put in the service review here:
(Question was: Do you have anything you want to talk about about your experience?)
Honestly nothing except that it went really well. I went in with some complaints about our current Internet Service Provider and was given several options if how to address it. Unfortunately fiber was not available in my area but I was shown how to check if ATT Air was going to be feasible in my area and was set up with the hub within probably 15 minutes. I was told about the 1 week trial and the Love it or Hate it system as well as the fact that I wouldn't be charged for potential downtime. Everything was super easy. Whole thing from getting out of the car to back in my car and on my way home took maybe 20 minutes. I was told it may take about 30 minutes to start working after set-up which ended up being almost exactly spot on. Set up was easy, plugged it in, set up the app, and then mostly waited for the hub to find a tower and all of that and was on my way.
10/10 would try again but the ATT Air seems to be working really well so I'll very likely be keeping it. Only been a day so I'm not 100% sure but it's working really well so far.
Super affordable too. $60/month everything included and I believe it's unlimited data.”
“I was trying to find a phone that my 76 year old disabled friend would have an easier time using. Indigo helped and could have sold me something needlessly, but instead made modifications to the current phone and assured me that we were better off keeping what we had. My friend can be a bit challenging to deal with in person and very long winded, but Indigo was patient and kind! Thank you, Indigo!!!”
“Manny was great! He helped me through out the whole process and he was very patient and honest. I recommend seeing him every time you come to the store. The staff are great and helpful people and very nice. Overall 5 stars!! I recommend you give Manny a raise!”
“Walked in and the man behind the counter didn't speak English. He called someone and I was able to talk to him on the phone. He was on his way back so I waited for him. Both men were very nice and helpful. My phone couldn't be fixed so I to had to buy a new one which I had planned to do anyway. Recommend them.”
“My dad and I had a wonderful experience at this location. The entire team was kind, helpful, and professional. While we were there, a woman returned to retrieve her purse that she had accidentally left in the restroom, and the staff had already safely locked it away until she came back — which really speaks to their integrity and care.
Ezekiel provided excellent customer service and resolved our issue promptly. Thank you so much! This staff is truly top-notch.”
“Amber made my day! I’ve been trying to get my trade-in iPhone 16 “traded in” for about a week now. Very simple she took care of it!
Thank you Amber!”
“We got excellent service at Verizon, by Russell cellular, on Lakeline Mall Drive. Ky helped us and he was just wonderful. Thank you for your outstanding service.”
“Our representative today was Noah, he was OUTSTANDING, 10/10 service, management needs to make this guy the manager. Thank you again Verizon, and THANK YOU NOAH!!”
“Omar Sanchez was the best. If you have any issues or want the latest information on T mobile products. He is the mobile expert to make it happen. Thanks you for saving us in more ways than one.”
“Mariam was super kind and helpful. She assisted us with transferring our AT&T lines and made the whole process very easy. She also took the time to clearly explain the prorated charges so we understood exactly what to expect on the bill. Her customer service was excellent and she was very patient with all our questions. I highly recommend asking for Mariam if you need help!”
“I was aware of L2 Productions' sustained excellence on sports and similar projects. In part, based on this understanding and appreciation of their abilities, our company partnered with L2 on a video for our Austin-based business. From idea to final product, Scott and his team produced a video that our entire team is proud to associate with our brand and business. They took what we envisioned for one of our major services and partnered with us to bring it to video, from which we anticipate a lot of mileage.Communication, timeliness, creativity, professionalism are each off the charts. In short, understand that L2 Productions is much more than sports, music, events. We look forward to working with them again in the future.”
“I had a wonderful experience upgrading my phone! I visited a different location and was greeted with stares & a 45 minute wait. Drove myself over to this location and they saw me right away! I believe the person who assisted me was Becky, she was wonderful. She has a new hire, Jonathan, shadowing her and they both went above and beyond to make sure I was set to go! The other employees were very kind as well.”
“Great Experience, Quick and Easy walked in wanting to take advantage of their great holiday deals. Was Greeted by multiple helpful people, but Giselle was super patient and was able to take care of everything i needed including # transfer with no hassle. Highly Recommend This Location if you want to take advantage of good deals and friendly service.”
“Had an amazing experience transferring to a new cellphone provider, and getting a brand new phone with MJ! They were very kind and patient throughout the entire process and made it very easy. Extremely informative and knew what they were talking about!”
“If you stop at this store make sure you ask for Camille, the best verizon specialist. She goes above and beyond making sure you have the results for all your needs. I go there once a year at least when I need an upgrade or a new device and she always informs me of all my options and best ways to save on my bill. I had a not so great experience with other specialist where they were not so helpful or referred you to call customer service to assist you, not what you spect when you walk into the store. Camille actually takes the time to call customer service and talk to them to facilitate whatever issue you have. That happen to me twice and i'm sure i'm not special, that's just how helpful she is with every customer. She totally deserves a raise or be the Manager there. Thanks for everything Camille!”
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“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”