“The guy who assisted us was professional, patient and helpful. I was there with my godfather. I am always impressed when I see young people who are sympathetic with the elders.”
“This is my go to T-mobile location. Always great customer service and they keep me up to date with all the new promotions! I love my new home internet can’t beat their prices!”
“I came today and walked out with a great deal thanks to Rafa great customer service the best of best can’t compare to cricket or metro ! Thank you again Rafa for my experience great”
“I wanna give a shout out to Rob. I don’t know his last name. I am so appreciative of his help he went above and beyond. I wanna say thank you for all your help”
“The man who waited on me for TMobile at their 35&Howard La. location was very good. I believe his name was Christian. He was knowledgeable and polite and knew just what I needed to get my router running.”
“Lost my phone in the lake over 4th of July. Kennedy helped get me back online and was a joy to work with. He was personable, knowledgeable and worked quickly to get everything straightened out. Great experience!”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“I forgot to ask for the employees names, but it was a young guy and a girl and they were super helpful.. I’m from Dallas and was on a short trip to Austin and I had just ported over my number from another carrier but the port didn’t go through.. I was without service all day Saturday and Sunday I visited early in the morning and the girl was super knowledgeable, she got my problem fixed within 2 mins of me being there.. I also was planning on getting the WiFi and the young guy helped me set that up as well.. Great staff, super helpful and friendly”
“I highly recommend Etech Network Solutions!
I have recommend Etech Network Solutions to multiple businesses in the area. Chris provides excellent customer service and always responds so quickly to any need that comes up. If you are looking for an upgrade in phone, internet, or network service then I would definitely give them a call to discuss an easy and fast upgrade of equipment with great service.”
“Telco Data is an outstanding statistics partner. They consistently anticipate our needs and take the time to understand the desired end deliverable before getting started. Their team makes the process seamless and is incredibly responsive throughout each project. I plan to continue working with them on all future projects and highly recommend their services.”
“Gia, was very helpful my issue took a long and she was very professional and patient. Timing was not her doing is was getting through Assurant that took long due to computer.”
“I went in to switch my services from Xfinity mobile to T-Mobile. Ro was very helpful! He made sure I found the best plan and phone for me, helped contact Xfinity to obtain the transfer pin (highly recommended getting this beforehand though), and made sure everything transferred properly.”
“I just experienced the best customer service at a cell phone store. I typically leave frustrated and could not have been more satisfied and impressed by the staff, especially Shayla and Joyce. Not only did they solve my problem without hesitation, but I witnessed them seamlessly help multiple customers simultaneously. All with complete professionalism and respect.”
“I'm just going to write what I put in the service review here:
(Question was: Do you have anything you want to talk about about your experience?)
Honestly nothing except that it went really well. I went in with some complaints about our current Internet Service Provider and was given several options if how to address it. Unfortunately fiber was not available in my area but I was shown how to check if ATT Air was going to be feasible in my area and was set up with the hub within probably 15 minutes. I was told about the 1 week trial and the Love it or Hate it system as well as the fact that I wouldn't be charged for potential downtime. Everything was super easy. Whole thing from getting out of the car to back in my car and on my way home took maybe 20 minutes. I was told it may take about 30 minutes to start working after set-up which ended up being almost exactly spot on. Set up was easy, plugged it in, set up the app, and then mostly waited for the hub to find a tower and all of that and was on my way.
10/10 would try again but the ATT Air seems to be working really well so I'll very likely be keeping it. Only been a day so I'm not 100% sure but it's working really well so far.
Super affordable too. $60/month everything included and I believe it's unlimited data.”
“When I tell you Mikayla and Christian are the BEST I mean THE BEST!!! It took about 2-3 hours to get me back into my account, into a new phone, cleaned up my account, AND I received an Apple Watch on promotion!! I never want to go to any other T-Mobile store again apart from this one. These ladies bent over backwards for me and I couldn’t be more thankful. THIS is what T-Mobile looks like. These wonderful young ladies.”
“I recently wanted to return my T-Mobile home internet router and went to this unit. In the store I came by Peter and Amber who ran me through the whole process and made sure it was smooth and answered any questions I had. I would highly recommend visiting this branch !”
“The young man was very knowledgeable I was going to cancel my 4 lines but he upgraded my phones. If your looking for a boost go to the one on breaker they know how to treat people and give good affordable prices. They should give him a raise and make him a manager”
“Angel really helped me out today! I needed to get a new phone asap, and that's what he did. He's very knowledgable on all T-mobile has to offer, and was determined to find me the best deal. Phone trouble in 2026 is basically a death sentence, and it's incredibly stressful having to resolve phone issues. This time, Angel made this such a peaceful visit. Really turned my week around after all the phone drama. He showed genuine care & great customer service to other customers that came in!
This is my long winded way of saying, Thank you Angel !!!”
“The store manager Haris is the embodiment of true customer care/service. Haris provided the best customer service I’ve had from a T-Mobile Store in 5+ years. Over time I have watched T-Mobile in store support/customer service degrade so severely I was strongly considering switching providers. Haris provided a service today that made me want to be a T-Mobile customer. He should be training stores across the country to match his level of professionalism and care.”
“I was aware of L2 Productions' sustained excellence on sports and similar projects. In part, based on this understanding and appreciation of their abilities, our company partnered with L2 on a video for our Austin-based business. From idea to final product, Scott and his team produced a video that our entire team is proud to associate with our brand and business. They took what we envisioned for one of our major services and partnered with us to bring it to video, from which we anticipate a lot of mileage.Communication, timeliness, creativity, professionalism are each off the charts. In short, understand that L2 Productions is much more than sports, music, events. We look forward to working with them again in the future.”
“Bria(I hope I spelled that correctly) was outstanding 👏 She made everything so easy and fun! We had a great conversation while everything was going though...I really appreciate her snd everything she did 💜 Thank you!!!!”
“My husband and I showed up around 7:30 pm we were just going to ask about switching him over to Tmobile on my plan from his Verizon plan, when we arrived they had a few customers already in there that they were helping. David went above and beyond for us while he was already busy and had great customer service. We ended up leaving a little past 8 which was when the store closed, he is very dedicated to the job and was committed to helping us thru till the end. Thank you David for your help!”
“Krysterpher was great to work with and solved our problems. He is polite, helpful and friendly. I would highly recommend this location to anyone who is interested in T mobile services”
“Roxie Marquez was very helpful. She fixed my phone and stayed with me until she confirmed my phone was completely functional. She is amazing, polite, helpful and diligent.”
“Went to Verizon today was an amazing experience got in home WiFi and was able to hook it up the same day to my house also worked with Giselle at the South Park meadows location and she was such a great employee to work with she made sure everything was understandable (like terms and agreements) and all my questions were answered thoroughly filling in all the blanks in the back of my mind , so glad I came in today and am excited to be a new member here at Verizon”
“I came in because I did a network reset and could no longer make calls. I was greeted and taken care of immediately by Luna. I have never gotten such great customer service at a boost store. I dreaded coming in. She told me about a promotion I had that I was unaware of she was extremely knowledgeable and most important did not make me feel stupid for doing the factory reset. I am so happy with the service I received and will not dread coming in to the store. Thank you Luna”