PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, and mice. Customers can conveniently shop online and pick up their purchases at their local PetSmart within two hours. Select store locations also offer additional services such as dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption. While the overall customer experience at PetSmart is generally positive, with friendly and helpful staff, there have been some instances of subpar grooming services. One customer reported receiving an uneven haircut for their pet, despite paying for a premium service. However, the customer later had a positive experience with a different groomer, Taylor, who provided exceptional care and attention to their pet. Other customers have praised PetSmart's knowledgeable staff, who have been able to provide valuable information and assistance, such as with setting up a fishtank or replacing a deceased snail. Additionally, the store's selection and pricing have been noted as satisfactory by many shoppers. Overall, PetSmart appears to be a reliable destination for pet owners, offering a wide range of products and services, with the potential for both positive and occasionally inconsistent experiences, particularly in the grooming department.
Why did you give my pup a butthole goatee???? I've been going to PetSmart to get the same shave for YEARS now. Why did you guys neglect shaving around his butthole?? I had to shave it myself when I got home.
January 2025
Great, helpful staff. The store is always clean. Pet friendly!!!
January 2025
Pretty good location.. I have 2 dogs so I go here regularly and never have any issues
