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“I always love the service my grandmother and I receive here.
I even love that currently they have a small business shop in the building so support local people.”
“Awesome experience as always. This location has been my preferred one for few years now. Came here recently few mins before closing time. Jeel was a champ. She was patient and helped me ship multiple packages to different places. Thanks for the help.”
“I literally go out of my way to come to this store. I do NOT go to USPS, I do NOT go to fed ex, I ONLY go to UPS. As a small business owner, new mom and busy wife. They are always kind, helpful, and fun!
Adrianna, Armani & Vickie are three of my favorites! Grateful for their help to make my shipping life easier!”
“I always do all my returns and mail packages here since it's much more convenient and closer than the post office! This place covers all the major shipping companies and saves you the hassle of driving to different stores. The owner is also super nice and friendly!”
“Personal customer service! I recently had knee replacement and while I can drive it’s not possible to get in and out of my car and bring in packages at this time. The first time the sweet lady that works there saw me coming in, met me more than halfway to my car and got my package for me, scanned it and brought me my receipt. She also suggested that I call when bringing packages and someone would come to the car and assist me going forward while I’m unable to do it myself. I’ve been several times and the young men helping me have been helpful and kind as well. I just love Love LOVE my Heath UPS store! Thanks for everything!!!
Wanda”
“Right of eastbound 66. Easy parking. Super friendly staff. USPS, UPS, FED EX. Drop off point.
Plus they have cool things inside to buy! They Even have Legendary Aviation Coffee Company's Specialty grade Coffee! Pre-gound and ready to take home!!!!”
“The employees at this store are so kind, I like coming here. The process is always a breeze here. No hassle just speedy and gr8 customer service. Thanks Jasline you were very accommodating. Keep up the good work”
“Thankyou , Ms. Savannah, front desk associate, who led me in the right direction on how to go about properly understanding how to work with UPS. Thankyou, sis! Stay chill!”
“I am so impressed with this shop, and their customer service! I was in need of a shipping situation that was beyond anyone's control, and this team stepped up to help me sort it out. They are more than just a AMAZING print & shipping shop. They are problem solvers, and that is hard to find these days! Thank you SO much to Sara & her team for always being there when you need them! If you need a trustworthy place to ship all of your holiday packages, business packages, or general packages this is the place for YOU!”
“Eric was so quick and incredibly friendly to talk to! You can tell he really enjoys what he does, which is such a rare and refreshing quality. Every time he’s working, it makes the stop so easy.”
“Today I had to suddenly send perishable items overnight. I was helped at this UPS store location by Cheryl who was very helpful and understanding on the specifics of my package. She went above and beyond to very reassuring and made the experience less worrisome.”
7:30AM - 6PM
9815 Walnut Hill Ln, Dallas
Mailbox Centers
“Quaint little shop with a very thoughtful, kind, and respectful owner. Folks, if you are in the area, stop by and experience the way a small business ought to be. You won't be disappointed.”
“I cannot recommend this place enough! Extremely friendly, fast and efficient check out process. Great neighborhood shop. Owners go above and beyond to help their customers.”
8:30AM - 6:30PM
2300 W McDermott Dr Ste 200, Plano
Mailbox Centers
“What an experience! Is what I would like to say, ever since the best employee Steven Hudes left this store my visits just haven't been the same. Every time I walk in i expect to see his smiling face and helpful demeanor and my heart sinks every time I don't see it, in his memory I leave this 5-star review. I hope they understand what a great employee they had.”
“We signed up to get the TSA PreCheck designation to make going through airport security faster. There were multiple places to choose from to go in to the interview portion of the process. I selected this Allen location to set up the appointment. We arrived about 10 minutes early for my 11:30 appointment and signed in at the desk set up for that purpose. We were immediately called back. We presented our passports, entered our phone number and email address on the screen, put thumbs and then the other 4 fingers for both hands on the screen when prompted. The entire process for both of us was less than 5 minutes! Shari was very professional and proficient. In fact we noticed we were back in the car to leave at 11:30 - our appointment time!”
“Awesome customer service, helpful, friendly, no line! And they shoot for multiple mailing companies , see pictures for lists and various services that they have!!”
“This UPS Store runs by very nice people. You will get excellent service and prompt response from the all the staff members. I frequently go there for my mailing needs and to return the parcels. The members are welcoming and do anything to serve the customers.”
8:30AM - 6:30PM
2177 Buckingham Rd, Richardson
Mailbox Centers
“I’m pretty sure somebody was scheduled to be there, but the guy in the dress was super sweet super nice. We were literally in and out and maybe less than five minutes.”
8:30AM - 7PM
2024 W 15th St F, Plano
Mailbox Centers
“The people here are ALWAYS professional, prompt, friendly, kind, and knowledgeable. They provide great service and make it easy for me in whatever I need done. They never rush me, try to 'sell' me anything, and they always have made me feel like they are there to help me. Even when they are busy. I very much appreciate that. By far, it has been the best shipping experience I've ever had in my 60 years. No joke, no fluff.”
9AM - 5PM
3021 Ridge Rd #101, Rockwall
Mailbox Centers
“Lol Reviews are right.
Cool alternative, especially since local post office closes at 4.
Summary: walked in 4:55 - my 3 packages had shipping labels and ready to scan - young lady was closing out drawer and definitely lacked customer service.
Anyway, it is what it is.
(Update)
Night & day since my review. (different employee)
I have been back several times in the past months. Victoria exhibits awesome customer service and is a pleasure to deal with.”
“This UPS location is the best!! I have been here several times. It does not matter how busy they are or how much pressure they are under. They are always so kind and willing to help. THANK YOU!!! You are all much appreciated! <3”
8:30AM - 6:30PM
101 N Greenville Ave C, Allen
Mailbox Centers
“Great location, always friendly fast serviceplus the added bonus is i can drop off my FedEx express packages when I'm late to my office dropbox and the packages go out the same evening. Thanks!!”
“Mr. Sajjani is very helpful when it comes to the notarization of forms and affidavits. He will guide you correctly to get any mistakes sorted. I would totally recommend an actual notary like him rather going to the cartoon notary services like UPS where all they know is how to pack packages.”
“Amazing experience ! This is what the post office should be like. Great service, fast, clear and professional. I will definitely use this spot over usps as often as possible.”
8:30AM - 7PM
906 West McDermott Drive Suite 116, Allen
Mailbox Centers
“I am a frequent flyer at this location and I must say that every staff member I have encountered is so nice. There is one staff member in particular that has always stood out to me. Her name is Ashley. She is consistently over the top kind and her customer service is top tier. She deserves major recognition. I have been in during both super slow and busy times and her professionalism and genuine warmness never falters. I hope this review reaches the right person. She’s one of a kind!”
“Couldn’t ask for better service than what these two Ladies provided, I didn’t get what I needed because the printing I was needing wasn’t a service they generally provide, but that didn’t keep them from going the extra mile and giving an effort that you don’t normally experience in today’s world of mediocrity and lack of employee knowledge. Excellent experience very satisfied..”
“I hardly go to this location but when I do I am helped out by Alexa on both occasions for copies and she is definitely a ray of sunshine! She’s super sweet and very hardworking!”
“Sam helped me out today and made my visit pleasant, quick and painless. I appreciate his professionalism, the rest of the friendly staff and a seamless experience.”
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“Employees were helpful and fruendly, ocation is nice. However they now charge $2.81 to print the return shipping label for me. I've never had to pay before when returning a package. Is this new? Does it vary by location? I would have printed it myself (and paid a reasonable copy fee) but their machines cannot read a USB.”