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“Mr. German the assistant mgt I came all the way from OKC right before the store close and he let me pay all my stuff off when he wasn’t support to because the store was close thank you again”
“The entire staff was friendly and professional. However, I want to highlight my personal experience with Jessica (the Assistant Manager)-
Jessica is amazing! She is very knowledgeable and she cares about her customers. I came in last year to get my diamond replaced but when I moved over an hour away I decided to work with another helzberg location (which was a less than ideal experience). When I decided to go back to this location, Jessica not only remembered me and my situation, she even remembered the specific diamond I would need for my ring. She made me feel special and she took the time to accommodate my needs. Her communication was impeccable (from the expectation of my repair to the break down of the charges) and she went above and beyond to make my experience one I will never forget. I wasn’t just a sale to her and I greatly value and appreciate her for that. Keep up the amazing work. You are an anomaly in todays “customer service world”. THANK YOU A MILLION!”
“Amazing staff! So knowledgeable and just plain out good people! I’m glad to know that theirs a local place for questions and answers! Great setup, too! I will be back.”
“Peggy and Sarah are amazing. This place has a very welcoming atmosphere and it always a great location to come to whether it is just for ring cleaning or buying.”
11AM - 5PM
440 South Main Street, Fort Worth
Jewelry Stores
“I came in to have a permanent bracelet re-attached that I had accidentally cut off. Not only did Abby help me pick out two new pieces but she attached the broken bracelet at no charge! Thanks Abby!!”
“Needed a quick loan and was able to get it with no problems. Jose was clear and informative. Made the process incredibly easy. These are my go people when I'm in a jam and need some quick cash. They are incredibly fair. Rosie is incredible as well”
“Diamonds Direct have always treated us exceptionally well. Vicki our salesman was great with designing a piece for my wife and keeping the cost reasonable.He was accommodating and helpful to my wife in working with her about her interests and a specific design she wanted. I would recommend him for anyone looking for an experienced jeweler who is confident and knowledgeable about the Jewelry industry.”
“Incredible customer service. Very excited for the remodel to be finished but the show cases are still excellently organized. With these amazing staff they curate a truly wonderful experience.”
“DAMMMMMMN NICOLE!!! Ya’lI I just left this store after purchasing my wedding dress and it went as smooth as butter. Nicole looked through my Pinterest board prior to my appointment and she got my vibe IMMEDIATELY. We clicked so well, I felt like I was with a friend. She took into consideration how sensitive my skin was and avoided materials that irritated and inflamed, stayed true to my vision. Turns out that the dress was her personal pick from what I had envisioned from my Pinterest board. Then she added the bolero on top and it was absolute perfection. She followed my vision to a T and added in helpful points like the pickups on the side of the dress and it sold it for me. So personally I wanted to thank you sweet girl. You made this my dream bridal experience and I couldn’t be more grateful to have you on my team. <3”
“Thank you so much for the great job you did on my wedding rings. Our 28th anniversary is tomorrow and I will have them on for the first time in a while. And they are sooooo clean!”
“Absolutely love this store. All the guys behind the counter are really nice and chill, and I've yet to find a store that offers better prices on silver for both buying and selling. Never been disappointed here.”
“Zales is one of my favorite jewelry stores! I recently had the wonderful pleasure of purchasing jewelry for my husband’s birthday, and the entire experience was exceptional. Paul the sales associate was friendly, professional, knowledgeable, and attentive to my needs. I truly appreciated the excellent customer service and assistance in selecting the perfect birthday gift for my husband. I am extremely pleased with my purchase and look forward to shopping at Zales again!”
“Such a cool place for vintage and unique jewelry, watches, etc. the art on the walls are all from local artist, and the owners are super nice. I got a great deal on my anniversary gift for my wife and it was just what I was looking for.”
“If I could give 10 stars, I would! My wedding ring (left image) was purchased in 2006 from a pawn shop (married at 19). 20 years later, I brought it into Williams Custom Jewelers for rhodium plating and stone replacement. I had asked what my ring could look like with an added band - long story short, I cried when he presented me with his beautiful creation (right image)! I love love love this ring even more than I did 20 years ago. So glad he could retain the original ring and enhance it so beautifully! Thank you, thank you!”
“Selling a Johnson Matthey silver bar. Called to see if they were interested. Gave me a fair price over the phone. Went to store the next morning. Transaction handled quickly and very professionally. Would definitely recommend and use again.”
“Small town personalized feel. Great guys! If you want custom jewelry, this is the place! My favorite shop in the metroplex! Great changing watch batteries and fixing high end watches.”
“I had the most wonderful experience here today! I am so thankful for honest and fair people in the jewelry industry! Thank you so so much for taking such wonderful care of me! Absolutely 5 stars for service and care!!”
“All I can say is that with my deepest of gratitude for the women of this establishment thank you so much, and to a strong thank you to Relynn Robinson for listening to me ramble and conversing with me like a normal human being and hooking it up. So if y'all need anything from Kay Jewelers in this area hit Miss Robinson up she got you but all of them are cool there.”
“Easiest place to get rid of what little I had. I figured I needed to sell it before I lost it. No fuss, and he had me in and out quickly. I only expected melt prices. I got a little more than that. Remember he has to make a little to keep his lights on.”
“Brought my Movado in for a new battery. I did this also in late 2022. Both times they were fast, affordable and attentive. They cleaned it, were slow and methodical about how they went about the work. I value that. They also polished up the band and Crystal. A hand-press was used to re-seat the back case on the body of the watch. I'll be back.....you should too.”
10:30AM - 2PM
9524 Camp Bowie W Blvd A & B, Fort Worth
Jewelry Stores
“I brought in a vintage ring that belonged to my mother for a cleaning and inspection. They treated it with incredible care and explained everything they were doing before starting. When I picked it up, it looked brighter than it had in years while still keeping its original charm.”
“Bradley's willingness to spend time with me during the entirety of the transaction evening waiting until the check cleared is appreciated. If I have precious metals I need sold In the future this will be the business that is top of mind. Thank you!”
“What a gorgeous gem in Fort Worth!! This shop is so unique and had amazing items, it was hard to choose what to get! Great customer service with attentiveness and really creative designs.”
“I had a gold ring that was an important family heirloom that needed to be resized. Joseph did a great job with door to door service and the ring looks and fits great!”
“I have a friend who told me about this place & that would have to meet the guy(David) that runs it. I've been sitting on some gold & silver from storage units. I've been too a few places around town but never felt like I was being offered the right prices so stopped selling & just sat on it. When I went to Potts of Gold I felt like I was at my family's house. David not only made me feel comfortable. He showed me how he comes up with the prices. He is also very intellectual about life. Thank you for everything!!”
“Here for a bachelorette and we had the greatest experience with friendly service and professional design help! We all love our hats, all so unique that to each of us”
“We have used Abe’s several times over the years. We have had watch batteries replaced, rings resized, bracelets fixed, have bought jewelry from them, and much more. They are always professional and great to work with. Thank you, Abe’s!”
“BEYOND SATISFIED!!! Delisa and Jackie have gone so far beyond simply offering good customer service, they have quite literally helped to restore part of our faith in humanity. They've earned us as life long customers.”
“Cely has been such a sweetheart anytime I come to the establishment. Always willing to help and give the best deals would definitely recommend coming to this location.”
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“I appreciate businesses that are upfront about pricing, and this jeweler definitely was. They explained the repair costs before starting any work and stuck to the estimate without adding surprise charges later. That kind of honesty is why I'll gladly return.”