Soarion Credit Union, located in San Antonio, TX, is committed to enhancing members' financial wellness through personalized service and community-focused practices. Unlike traditional banks, Soarion prioritizes its members over shareholders, reinvesting earnings to provide competitive interest rates on deposits and lower fees on loans. The team at the Lackland AFB branch is consistently praised for their professionalism and friendliness. Members appreciate the courteous assistance from staff like Rafael Mota and Gabriella, who excel in providing detailed information on financial products. Rafael, in particular, is noted for his dedication to ensuring members make informed decisions, especially when it comes to safeguarding against scams. His approach has helped many realize the benefits of keeping funds locally, as demonstrated by a member who was able to access savings during an emergency. Gabriella has also received commendations for her exceptional customer service, making account opening a seamless experience with her thorough explanations and patience. Overall, Soarion Credit Union is recognized for its knowledgeable staff and a commitment to helping members navigate their financial needs while fostering a strong sense of community.
I really enjoy banking here. Crystal and Ralph are very helpful and know what they are doing.
October 2025
My visit at lackland afb branch with Jordan Breakfield was excellent. He took excellant care of my debit card problem until it was fully resolved. KUDOS to him he is topnotch employee. Thank you. While he was solving my issues Ms. Markel took care of some banking for me. She to is an excellant employee.
June 2025
Great experience with Miss Crystal V., very patient and helpful 😊❤
