Security Service Federal Credit Union has received positive reviews for its friendly and professional staff, particularly at its branches. Customers appreciate staff members like Nadia and Priscilla for their helpfulness, knowledge, and excellent customer service, with some mentioning that staff remember faces and provide personalized assistance. The branch staff are praised for their quick, thorough explanations and dedication, especially when resolving issues such as account fraud or providing new debit cards. Members also value the bank’s commitment to making banking easier, with services like checking accounts, mobile phone coverage, and benefits such as cash back on credit cards. Overall, the credit union is seen as a trustworthy and helpful place to manage finances, with staff going above and beyond to assist customers in difficult situations, making it a favored choice in the community.
She was really helpful and friendly. She also explained everything for me and my son first bank account.
July 2026
My experience with Lupita was amazing. She establish my new account and patiently answered all my questions and concerns. Lupita has an amazing personality focused on representing customer service extremely professional. Her expertise is greatly appreciated. Thank you lupita! 😊
July 2026
Today giving a shout out to these two amazing women that help me out @ this ssfcu location 7323 highway 90 location MRS MARIA& Nadia rivers great job ladies!! Keep doing what you guys love to do help out customers when you need it!!
