The AT&T Store in San Antonio offers a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans. Customers appreciate the store's convenient location by H-E-B and the availability of prepaid plans without contracts or credit checks. Reviewers highlight the courteous and respectful staff who are patient in explaining new devices and plans. Many customers note that team members, including newer associates, provide excellent customer service and are attentive to individual needs. Though some customers experienced billing confusion, staff members worked diligently to resolve issues and offer guidance. Overall, the store is recognized for its knowledgeable employees and supportive environment, making it a preferred choice for upgrading devices and services.
When I went in. Colleen was amazing and so helpful. I recommend asking for her if you happen to stop at this location
June 2024
Wonderful customer service! S/o to ASHTON! He’s Great ? Thanks for smooth transaction!
June 2024
Ashton was very helpful,.very professional and warm greeting!!..went in with my phone that stopped working right after work,.. he was able to look into my account and I walked out satisfied with a new upgraded phone! He made sure everything was smooth and ready on my phone before leaving the store! Highly recommend him!