Best Western Alamo Suites offers spacious and accommodating rooms, with some guests finding them clean, modern, and comfortable. The property provides a free continental breakfast, which some found delicious and fresh, with coffee available all day. Staff are frequently described as very friendly, helpful, and nice. The location receives mixed feedback. Several guests note it is close to downtown San Antonio, the Alamo, and the Riverwalk, with some saying attractions are within walking distance. Others, however, feel the location is not great or is in a weird part of town, stating the Riverwalk is approximately 10 blocks away and that driving is necessary. Opinions on safety vary, with some finding it very secure and safe, while others felt nervous. Some maintenance issues are noted, such as rusty shower parts, a broken shower curtain, and worn lobby rugs. The indoor pool and hot tub are reported to be clean. While many had a wonderful or amazing experience and would stay again, some were disappointed, comparing it to a cheap motel and stating they would not return.
The staff was very friendly but I'm afraid that the place needs to be checked for mold. It smells like mold there the entire time i was there and now I'm not feeling well. I think I should contact my doctor to make sure I'm ok.
January 2026
Nice place, affordable rates, needs update on pool area
January 2026
Great stay! Room was very clean and spacious! The breakfast has variety and the staff is very courteous and will make sure the breakfast trays have food at all times! Highly recommend it!