About Candlewood Suites San Antonio Downtown by IHG
Candlewood Suites San Antonio Downtown, an IHG Hotel, offers a convenient and comfortable stay for guests. The hotel is known for its pet-friendly policy, although some guests have reported issues with fleas in their rooms. The location is considered slightly sketchy by some, but the presence of camera surveillance provides a sense of security.
The rooms are generally spacious and clean, although a few guests have noted that they could benefit from a more thorough cleaning. Some guests have also mentioned a strong Febreze smell, which they assume is used to cover up other unpleasant odors. The beds are reported to be comfortable.
The staff at Candlewood Suites San Antonio Downtown is generally friendly and welcoming, with some employees going above and beyond to make guests feel at home. The housekeeping team is praised for their diligent efforts in keeping the hotel clean and well-maintained. However, a few guests have mentioned that the front desk staff could benefit from a more friendly and welcoming demeanor.
The hotel's location is convenient, being close to the freeway and various attractions, such as the Riverwalk and the Blue Star and King William districts. Guests have expressed satisfaction with the hotel's proximity to these destinations and the ease of accessing them.
Overall, Candlewood Suites San Antonio Downtown provides a decent accommodation option for those visiting the area, with a mix of positive and negative experiences reported by guests.
The employees, Jimmy, Marissa,Nicole made our stay very comfortable, very nice and respectful and helpful.
July 2026
Wish they would clean the rooms and refresh towels and wash cloths and stuff but it's whatever. Cat that lives outside is cool. Coffee is horrible. Elevator stinks and has issues. Staff is nice. Safe area.
May 2026
The location was so ideal. Literally 15 minutes to everything all around. We needed to get to the lafb, the airport, the aquarium place (not SeaWorld, but they too, were also close by), Walmart and plenty of restaurants. The staff were very nice and accommodating. And we enjoyed our stay there very much. Clean and spacious... read full comment
