About Best Western Windsor Pointe Hotel & Suites-Frost Bank Center
The Best Western Windsor Pointe Hotel & Suites-Frost Bank Center offers a solid stay with clean, comfortable, and presentable rooms, though some parts look a little old. The location is near the venue and downtown, with plenty of conveniences, food options, and a Whataburger within easy walking distance. While the area can seem a little scary, the hotel feels safe with no stragglers, and guests report not worrying about safety. Service is a highlight, with friendly, professional, patient, kind, and helpful employees at the front desk. Daily housekeeping is appreciated. However, the hotel is in need of some TLC. Issues include a broken elevator, a poor TV channel selection, occasional pests, and sometimes cold or depleted breakfast items despite the breakfast being great and varied when fully available. While some rooms may lack an ironing board or coffee maker, it is a good place for a couple nights, and many would stay again.
