Boost Mobile is noted for its excellent customer service, with many reviews highlighting helpful and caring staff. Employees are described as going above and beyond, assisting with network issues, phone upgrades, and service transfers, even handling difficult situations with other companies. Customers report receiving free or heavily discounted items like phone cases and new phones. The service is repeatedly called the best, with specific praise for patient and kind assistance, especially for those less familiar with technology. These positive experiences make customers happy with their service and eager to recommend the store to friends.
Maria had a lot of Respect and Patience for me . She took care of me . And got my issue resolved.
May 2025
The rep at this store, Cole Felipe gave the best customer service I have ever received at Boost. He helped me with the phone I wanted and spent time with me to teach me about it. I will definitely be back to this store and tell all my friends about him. He definitely deserves a promotion. Thank you for your great service.
November 2024
I came in to Boost wanting change to another company. But this man Mike who is in the Boost was so caring for me as a senior "patient" kind and Very Helpful. I bringing in a friend. Plus will keep getting others to come here. I stayed here in Boost because of him. And now I'm happy ty for your your service again.
