Firstmark Credit Union, originally founded in 1932 as San Antonio Teachers Credit Union, has grown to serve nearly 100,000 members with over $1 billion in assets. The credit union is dedicated to helping its members achieve their financial goals and has made a significant impact on the education community through the Firstmark Foundation. Recognized as one of the Best Places to Work by the San Antonio Business Journal for three consecutive years, Firstmark prides itself on its exceptional customer service. Reviews highlight the friendly and patient staff who take the time to explain products and services tailored to individual needs. Members appreciate the quick and efficient service, often completing transactions in under 15 minutes. Thelma and Zelma, among other representatives, are noted for their knowledge and helpfulness, ensuring that all questions and concerns are addressed. Additionally, Firstmark's community involvement, such as providing support to underpaid teachers, shows their commitment to making a positive impact. Overall, Firstmark Credit Union is praised for its welcoming environment and strong dedication to member satisfaction.
Rick Rodriguez was the supervisor that helped me set up my new accounts and he was very knowledgeable and personable. I look forward to being a new member of Firstmark!
May 2026
This bank has very nice people. The steps to getting my account were explained clearly and thoroughly. I would highly recommend this bank.
May 2026
Was a great experience always loved this bank, I recently had a incident where I didn’t pay off a payment and had negative but the staff helped me get through very easily and were super helpful with everything.
