Firstmark Credit Union, established in 1932 by ten teachers, has grown from a small local credit union to serve nearly 100,000 members with over $1 billion in assets. Originally starting at Fox Tech High School, it has built a legacy of helping members achieve their financial goals. The organization is committed to making a positive impact through the Firstmark Foundation, which supports the education community. Recognized as a Best Places to Work for three years, Firstmark prides itself on dedicated employees who provide helpful, professional service. Members highlight the helpfulness and kindness of staff, such as Dulce and Nicole, who efficiently address issues and offer clear explanations. Customers appreciate the benefits offered by the credit union, including bonuses for higher deposits and improved credit scores, which can lead to better loan options. Overall, Firstmark Credit Union is known for its friendly atmosphere, good customer service, and commitment to helping members succeed financially.
Went in to open a checking account last week. Customer service is top notch! Banker explained everything in plain English, answered all my questions, and called me afterwards to make sure I was happy!
May 2026
Jackie at the Mission Branch was very helpful in finding someone at the Zarzamora Branch to assist me. Anissa, John, and Dulce were professional, polite, and ready to get my loan processed! I was able to receive the funds promptly! Great job FIRSTMARK!
April 2026
The credit union on Zazamora next to Whataburger across from HEB is outstanding. I had went to three and they were the greatest.
