Gap in San Antonio, TX is a well-known clothing store offering a wide selection of apparel for men, women, kids, and babies. The store is appreciated for its clean environment, organized fitting rooms, and a large variety of clothing, including popular essentials like denim, dresses, and pants. Customers often find good sales and helpful staff, especially those who receive prompt assistance and personalized service. For example, staff members are described as friendly and attentive, guiding shoppers directly to the sections they need and creating a positive shopping experience. The store also provides convenient options like buy online, pick-up in-store, making shopping easier for customers in a hurry. However, there are some issues noted by shoppers. One customer experienced a security tag still attached to an item purchased before an international trip, which caused inconvenience and damage to the clothing. Others mentioned unprofessional behavior from a manager, who was rude and inappropriate toward staff, creating a negative impression. Despite this, overall, the store maintains a good reputation for quality clothing that lasts longer than fast fashion, with a consistent Gap style. The store remains a popular destination for those looking for reliable clothing and helpful service, though customers are advised to check their items before leaving to avoid any issues.
love the gap and this location.all the employees were busy keeping busy.i was greeted when i entered.i was asked if i nded helped when i was shopping.fitting were clean and organized just like the store and employees..
September 2023
This is the last Gap store in San Antonio? About 3 steps above fast fashion nightmares because the clothes last longer than they should bassed on price. Staff was friendly, store was clean, and the aesthetic of the "Gap style" has remained consistent.
July 2023
Haven't been in a GAP store in a while and I was pleasantly surprised as to the selection. Staff us very friendly and helpful. However, the bathroom leaves a lot to be desired in terms of cleanliness!!