The customer service rep was friendly, knowledgeable, and patient in explaining the process to my daughter. She also called the fraud team to clarify information. She gave us exceptional service. They were also quick to help us. Again, thanks to Brande and other staff for outstanding support.
December 2023
These guys, everyone in this Bank is so wonderful, caring people and hard workers. Have a Marry Christmas.
August 2023
Huge wait times and incompetent staff. I expect better from Navy Federal; this branch is sure to not meet expectations.
