Northside Collision is a highly regarded auto repair shop known for its professionalism, quality work, and excellent customer service. Customers consistently praise the team for their knowledgeable and caring staff, with many highlighting how they go above and beyond to ensure customer satisfaction. The staff, especially Javier, are appreciated for their expertise in handling insurance claims, often working fiercely with insurance companies to get fair treatment for clients. They are transparent about their use of only new and OEM parts, ensuring high-quality repairs. Many reviews mention the staff’s honesty, helpfulness, and genuine concern for customers' needs, making stressful situations more manageable. Even in cases where repairs were not performed, the team provided support, guidance, and care, such as assisting with transportation or mailing keys. Customers also note their positive attitude, dedication, and love for their jobs, which show in the way they treat clients. Overall, Northside Collision is recommended for collision repair, body work, and post-repair inspections, with many reviewers giving it top ratings and high praise for their professionalism and customer care.
I can’t say enough about the professionalism and quality of work at Northside Collision. Everyone we spoke to had premium customer service and the cost of repair was very reasonable. I recommend this place as a first visit to anyone that needs repair.
April 2024
We have used their services for years. At least 4-5 times now due to unforeseen mishaps 😅 This company and team is hands down amazing. They take pride in their workmen-ship and the service is top notch. Will continue to use them for all our future needs. P.s. ask them to show you the safari collection they have 😻
December 2023
I could not believe the reception of the staff there. They were so helpful and helped me figure out what to do next to fix my beloved car. I would highly recommend this shop.