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“Love it here!
It's set up more like a garden than a store so going by in the morning and just strolling and taking your time is pretty therapeutic. Prices are fair and everyone is truly amazing.”
“Augustine was able to answer a bunch of questions and help pick out some of the best plants he had in stock. I really appreciate it his wealth of knowledge and friendliness. Great local business.”
“This place was so cool! They had baby ducks and chickens and everything you might need for so many types of pets! I went in looking for rat poison but had to jump on a client call and didn’t get to go back and buy anything. But when I need something for a pet, I will definitely keep this place in mind. People were friendly and the place was really cool!”
“randomly wanted some pokemon cards (havent bought any in 10 years) so i came here to gamble. i bought 3 packs and on my last one i pulled mega greninja ex card worth $350+ from chaos rising. best $25 i ever spent thank you”
“Can't say enough about this well run operation! Great staff, they give a shit, and genuinely care about your needs and satisfaction. Great people, Top down management shows all over which results in your satisfaction! My daughter owns a flour shop, ( Bakery, and florist which Tommy and crew has pulled out of the fire many times)! And if they don't have it then they will point you in the right direction to a competitor, which they only want you to be successful and confidently know they are your default choice!”
“Was there today to pick up some replacement plants ?. It's a good thing I had a list or I might have done some serious damage. As it was, I did get something I didn't plan for but just had to have. Oh well, will try to do better next time. A shout out to one of the cashiers inside. I don't know her name but she was so friendly.”
“The vibe here is so fantastic and I was drawn back back again today and remember why I love this nursery. My fig tree did so well! The best tree variety I have found in San Antonio and super knowledgeable. The Peaches, Fig and Apple trees I purchased and planted a year ago gave me an absolute bumper crop of yummy fruit! The owner helped me with my understanding of how fruiting trees work and took the time to explain cross pollination to me even though they were obviously very busy.”
“I just went and it is a beautiful shop the owner was super nice and welcoming and gave me tips on all the products he had and answered any questions I had plus everything smelled amazing and natural definitely a great place to stop in San Antonio”
“I have been to this location twice and I have been impressed by their great selection of plants, shrubs and trees. It is easy to find parking and I was able to navigate the facility relatively quickly and easily.”
“I really like shopping at this place. They are very professional and help you a lot. They are very friendly and have very good products and good prices. I recommend them.”
“Feliciano was amazing. Immediately stopped to help me with a product that was in limited stock and found it quick and made it seem effortless. Will absolutely be coming back with expert customer service like that!”
“I went to this place to pick up some salt for my water softener, and there was a nice lady, sadly I don’t remember her name, but I think she was a manager, she came to show me where the bags where and grab them and put them in my basket, which I thought was a very nice gesture.”
“MAJOR SHOUT OUT SERVICE DESK MATT FOR HELPING I had an issue with food grade buckets that I purchased and had to bring them back in order to get assistance to properly install them together because the lid is apparently requiring Hulk Hogan to close and I am only 120 lbs with the upper arm strength of a penguin Matthew definitely went up Above & Beyond”
“Place is very clean just don’t like when the walkways are filled with ladders or machines not in use. By the employees are very helpful , everyone I walked by asked how was my day with a smile! 😊 lots of selections and various prices. Love that they have regular and high end products. Lots of parking and the pick up lane at the front for big supply trucks.”
“This is honestly the best Home Depot I have been to in my whole life, the customer service with every staff member saying good morning to me and being extremely helpful with every question I ask. I appreciate Narcys help and Raymond the Manager helped me load my new grill! I can’t name all of them but definitely made my day with all the kind smiles I saw today. Even in the middle of inventory they went above and beyond to make me feel comfortable to approach any one with any questions. 10/10”
“Overall a good place for mulch and topsoil. Although I don’t understand why you have to pay to drop off a load of tree limbs and out of those limbs they make the mulch they sell? That’s a double whammy for them . Just saying I know I’m going out on a limb (no pun intended) saying this ??♂️”
“Bought a couple of large appliances which is always a bit stressful to shell out so much money but I found what I needed and Kevin did a great job assisting and advising. Very happy with the process.”
“I rarely do a review for Home Depot, don't ask me why. Sometimes I’m lucky on finding nice people that are willing to help, sometimes I don’t . But today was one those days I met this amazing young man who was the most helpful, caring, professional, looking to go and run the extra mile to help me. His name Vontrell. His parents raised him KIND, he would go higher in life! Good Job! I dare to ask, he has a degree in psychology! No wonder! He need a raise and higher opportunity with the company. He is rare. My hope to go back to Home Depot 🙏🏻 Thank u! Home Depot in San Antonio Texas-Dezavala.”
“Home Depot went above and beyond. I ordered a shower caddy in bronze tone with a 4 tier shelving and on delivery you could tell the packaging was a little worse for ware. I went to my local Home Depot for returns due to some of the parts were missing. Hassle free knowledgeable service and reordered same product. This business stands behind guarantees and also for an added bonus gave me a discount for my troubles.”
“Devon went above and beyond with helping find a tool that I went to five different stores to find. He took the time and energy to help me out. Great customer service. If you ever need help finding an item, Devon is the man!”
“We were doing a PVC pipe diy project for our baby. Went to Lowe's and they said they wouldn't help cut the pipe. So we gave this Home Depot a call to see if they would help us cut the pipes to fit in our car. Joel came to the rescue! No fancy saw, he just whipped out some PVC pipe scissors, measured and cut us over 10 cuts. We really appreciated his help!”
“I like going to Home Depot to find all of my home improvement supplies. This locations was well kept and I was able to find everything I needed. Prices are good compared to other home improvement stores.”
“Had an excellent experience at this Home Depot! It was a fully stocked store with friendly staff. Sabrina was great and assisted us in Home and garden as well as helping us store items in areas car. We are grateful for our experience at this Home Depot and will return”
“I've always been a Lowe's girl, I usually only venture into Home Depot when they have something that I can't find at Lowe's. That's what brought me to the Bitters Home Depot on Tuesday May 24th, they had something I couldn't get anywhere else. I needed Rust-oleum Home Floor Coating and I needed it tinted to Seattle Mist. I couldn't find it anywhere on the shelf of the paint dept. and just when I was about to go looking for help, help arrived by the name of Sam. I told him what I wanted and he began the hunt. Turns out they were up on a high shelf with the extra stock, so Sam went to get a ladder and got a light base and a deep base down since we didn't know which one was needed.Then the real fun began. Poor Sam. I told him the color choice and he went to the computer and nope-wrong base, but it wasn't the wrong base. Tried again with the deep base and nope-wrong base again. Sam tried everything, all while never once losing his patience with me and all my questions. He was exceedingly kind, knowledgeable and understanding, and he never gave up. In the end, he got me my Seattle Mist floor paint and he thanked ME for my patience. I am so grateful to have had Sam to work with on this because truly, HE was the patient one, no lie I asked about 142 questions. I think from now on all my future paint needs are going to be met here at the Bitters location just so I can work with Sam again!Also, I can't forget about Ron who also helped me with mixing a trim color while I was waiting for Sam to work his magic. Ron was helpful, kind, funny and he had my paint mixed and done so fast I couldn't believe it!”
“Very good location. I dont care for the self check. Its no longer self check. The cashiers just start grabb8ng all your stuff and start ringing it all up for you then watch over you like you might be shoplifting. Its honestly uncomfortable being monitored like that, they should just go back to regular registers so the cashier is not standing behind you watching to make sure you pay. Its just better to have them in front of you where you can see each other on not have this feeling of being supervised. Otherwise great place good help im store. Fair prices”
“There was an issue with my recent purchase. Although the issue was outside the store's control, the store manager handled it professionally and provided exceptional customer service. He took the time to listen, understood my concern, and worked with me to reach a fair resolution. I truly appreciated his patience, kindness, and willingness to help. Thank you for making the experience a positive one!”
“I have always had tremendous success when purchasing from Home Depot. I remodeled all my bathrooms and unfortunately a chemical was used on a sink drain that discolored the drain plate. I contacted the manufacturer BWE faucet to purchase another and they responded promptly and after minimal discussion BWE faucets sent me a new drain at "no cost". They were extremely professional and I am sure not required to do that. There consistent communication throughout that process was appreciated. Thank you Home Depot and BWE faucets!”
“A good place to rent tools and an even better place to find out what tools you need. I would recommend talking to an associate named Vontrell. I arrived knowing what jobs needed to be done, and I thought what tools were needed. After speaking with Vontrell, he directed me to the right tools for my job, saving me a lot of time. Vontrell was extremely professional and knowledgeable. He went over the equipment with me and answered all my questions. I would highly recommend renting from the I-10 tool section and asking for Vontrell.”
“So, I used to be a Lowe's girl, but, recently, I have found Home Depot to have a better selection of plants - and plants is what I have wanted lately. We got some beautiful Gardenia plants. First, I only got one, but when I saw how pretty it was, and that the deer didn't bother it, I decided to pull up some unhealthy and ugly looking Rosemary plants and plant more Gardenias. They look lovely - such an improvement! I also got a couple of Jasmine plants, some Lantana and a couple of Salvia plants. During the quarantine, we have taken the opportunity to spruce up our home and landscaping, and Home Depot has been very useful. We got Granite Grip, a coating for concrete, to use on our front porch and walkway. I also want to get new cushions for an outdoor settee, and some solar lights. We're on a roll!”
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“Great local garden center that is in the cutting edge of horticulture and the best place in town for local knowledge. They know more about using native plants and the required type of soil and amount of sunlight or shade you actually need compared to how which often get it wrong with the amount of heat and lack of rain here.”