RBFCU - South San
RBFCU,
Banks ,
Credit Unions
Hours:
8159 I-35, San Antonio TX 78224
Hours
About RBFCU - South San
RBFCU - South San is a friendly and welcoming bank with helpful employees who greet customers upon arrival. The staff generally work hard to assist customers, especially during busy times, though some reviews mention that wait times can be longer due to limited staff. Customers appreciate attentive service from staff members, like one who made a check-cashing experience positive after a poor experience elsewhere. The bank offers fast ATM service and inside lines that typically move quickly. However, some customers have experienced less helpful interactions when seeking advice or setting appointments with financial advisors. The bank closes at 6 pm, which may be inconvenient for some. Security concerns have been raised, with reports of account breaches and suspicions of scams, highlighting the need for better cybersecurity. Long-term customers recognize that while their overall experience has been good, they sometimes feel the advertised rates are not truly reflected in their auto loans, and issues like long hold times and account suspensions have led some to consider switching banks. Overall, RBFCU - South San is a reliable place with friendly staff, but it faces challenges with staffing, security, and service consistency.
Most Recent Reviews
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October 2026
Great customer service . Helped us with our needs. Good listeners and so kind.
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August 2026
Love the bank and this location. We came over after 18yrs with USAA. Best decision ever.
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August 2026
Service was fast. They were happy to help and answered all my questions with a smile. They caught the identity theft that had happened on my acct which was not fun. But for the most part, they made things manageable. I am very happy banking with RBFCU and will continue to be.
More Comments(50)
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San Antonio, Texas