Security Service Federal Credit Union has been serving its members since 1956, offering a range of financial solutions designed to make life easier. Members can take advantage of checking accounts that include 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage for issues like cracked screens, water damage, or theft. The credit union also provides mortgage loans that help with home buying, offering up to $5,000 off closing costs. Their credit cards reward members with 1.5% cash back or other rewards, adding value to everyday spending. The staff at Security Service are praised for their friendliness, professionalism, and helpfulness. Many reviews highlight the outstanding customer service, with employees like Liz and Connie going above and beyond to assist members, answer questions, and make processes stress-free. Members appreciate the welcoming, modern interior of the branches and note that staff take the time to explain things clearly. Some concerns are also noted, such as an issue with cash withdrawal, but staff respond kindly and resolve misunderstandings promptly. Overall, Security Service Federal Credit Union is recognized for its great service, caring staff, and commitment to meeting members' financial needs. Many trust and recommend the credit union for its friendly atmosphere and reliable assistance.
