Security Service Federal Credit Union has been providing financial solutions since 1956, focusing on helping members with their banking needs. The credit union offers a variety of services, including checking accounts with 24/7 ID theft protection, dark web and social media monitoring, and mobile phone coverage that protects against cracked screens, water damage, and theft. They also provide mortgage loans that help members become homeowners, with discounts on closing costs, and credit cards that offer cash back or rewards to save members money. Members praise the friendly and professional staff for their helpfulness and efficiency. Many reviews highlight the excellent customer service, with staff members like Levi, Wendy, Francisco, and Destiny going above and beyond to assist with different needs. Whether opening a business account, settling balances, or helping with sensitive situations like establishing credit in a new name, staff members are described as knowledgeable, patient, and dedicated. They often stay after hours to ensure members’ questions are answered and their needs are met. Overall, Security Service Federal Credit Union is appreciated for its reliable, friendly service and comprehensive financial products that aim to make life easier for its members.
My wife and I came in to open an account together, and we truly had such a great experience. Wendy was so helpful and truly made us feel welcomed and made the process feel streamlined and straightforward. We are happy members of SSFCU! ?
August 2024
I had came in today to settle previous balances and reopen accounts. Ms. Wendy Soto-Patron took care of all my needs in a timely manner with professionalism and friendliness. Thank you!
July 2024
Wendy S was extremely helpful and informative during my visit today! I left with knowledge of everything I went in wanting to know and more! The service was quick and efficient, I could not ask for anything more!
