Security Service Federal Credit Union

Security Service Federal Credit Union, Banks, Credit Unions
Hours: Security Service Federal Credit Union is a trusted financial institution that has been serving members since 1956. The operational complex houses various departments, but retail banking services are not available at this location; members seeking ATM or branch services should visit the Rim Branch or De Zavala branch in San Antonio, TX. Members appreciate the helpful and courteous staff, with special mention of staff members like Anastasia Moton and Mauricio Solano, who go above and beyond to assist with loans and financial advice. Anastasia is highly recommended for her helpfulness, even scheduling follow-up meetings to fit members’ schedules. Mauricio is praised for his dedication to finding ways to save money and improve financial situations, such as switching to better insurance options. Long-term members commend the bank’s ease of handling mortgages and their straightforward approach to closing accounts when members move away. The staff’s responsiveness and kindness stand out, especially in urgent situations like addressing fraudulent charges or changing addresses, where quick and helpful service is provided. The credit union also excels in helping members with major purchases, like vehicle buying. Staff at branches, such as Rachel Costley at the Barnes branch in Colorado Springs, are praised for their professionalism, care, and willingness to stay late to ensure members’ needs are met. Overall, Security Service Federal Credit Union is highly recommended for its excellent service, helpful staff, and commitment to members’ financial well-being, earning top ratings from satisfied members.

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1. San Antonio, Texas