United Texas Credit Union is a member-owned, not-for-profit financial cooperative that aims to improve the financial well-being of its members and the local communities. With six locations, over 20,000 members, and more than $400 million in assets, the credit union offers a full range of financial services. Customers praise the friendly and efficient service provided by the staff, who are described as professional, knowledgeable, and an asset to the company. The branches are said to have a pleasant, small-town charm and a welcoming atmosphere, even as the credit union has grown over the years. Specific employees, such as Reyna Urdialez and Lisa Rakus, are highlighted for their exceptional customer service. While one member had a negative experience with a loan denial, the overall feedback is very positive, with customers expressing their long-standing and great relationships with United Texas Credit Union. The credit union is appreciated for its competitive rates and for treating members like friends, even when they may not look their best.
I love this Credit Union! I have banked at a lot of places but none equal the personal attention I receive here, I especially appreciate Ms. Surangi! She is professional. efficient, and easy to work with.
August 2025
Very friendly credit union, they always have a short line and very accessible. Although I do wish they were open on Saturdays.
July 2025
Excellent service and customer oriented personnel. All my interactions with United Texas Credit Union staff have been pleasant and demonstrate a commitment to customer satisfaction.
