The UPS Store is highly praised for its exceptional customer service and dedication to meeting client needs. Reviewers consistently highlight the professionalism and care demonstrated by the team, particularly noting the exceptional efforts of individuals like John and Joseph Gibbs. Customers appreciate clear communication, timely deliveries, and attention to detail, which make the shipping process seamless. The supportive atmosphere at the store creates a welcoming environment, encouraging customers to return for their mailing and shipping needs. Whether handling large, oddly shaped packages or providing assistance for small businesses, the team goes above and beyond to ensure customer satisfaction. Many recommend this store for anyone requiring reliable shipping and logistics services.
Joe was very accommodating as a notary, we had a lot of complicated documents and he really helped us!!
February 2025
Best customer service. Joe and his team went above and beyond, and their turnaround time was incredible. Highly recommend going here for any needs for your small business. It’s worth the trip on to the UTSA campus.
December 2023
Never any issues when having mail forwarded and the service is always great. No complaints whatsoever
