The UPS Store is a reliable and efficient shipping service that has consistently satisfied its customers. The store is well-organized and clean, with self-service scanners that allow customers to easily drop off packages. The staff, including Denise and the store manager Chris, are praised for their friendly, knowledgeable, and helpful customer service. Customers appreciate the store's ability to handle international shipments efficiently and cost-effectively, with one customer receiving their package in Japan within 1.5 weeks. Despite some negative reviews, the majority of customers have had positive experiences at this UPS Store location, citing fast, friendly, and reliable service.