The UPS Store #5218 at The Rim in San Antonio is a locally owned and operated business offering packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. Reviews describe it as a great store in a great location with a really helpful staff. Customers report fantastic experiences and exceptional service, with staff members consistently going above and beyond. Employees are noted as attentive, courteous, motivated, knowledgeable, and efficient, with positive attitudes and smiles. They offer all options, assist with questions and returns in every way, and keep the line moving. The service is professional, careful, and outstanding, with meticulous attention to detail. Packing is handled with care, exceeding expectations for fragile items with expert bubble wrapping, and ensuring quick overnight processing. Customers express utmost satisfaction, commend the commitment to quality, and state they will definitely return.
Pedro, thank you very much for your excellent attention and service.
Pedro's work is exceptional. Always attentive, friendly and efficient in his work. My experience every time I go to your UPS store is incredibly good. He is a great asset for UPS. Thanks, Pedro!
August 2024
This is a great UPS store, great location, and the staff is really helpful. I can’t thank Pedro enough for being so attentive, offering me all the options before I even asked him. He is motivated, has a smile on his face and made sure the line kept moving. Great customer service!
August 2024
Just want to say Pedro and Devon were very helpful and knowledgeable. Will definitely come back to this store. Thank you for your time and help.
