“Everyone gave me high price but the rep at this location was awesome he gave me the price which I liked it he also helped me to transfer all my stuff from old phone amazing customer service and he didn't even charge me for this I recommend this boost”
“I they have a good customer service and person she always helps me lot when I any questions always answer me very nice and sometimes they help me to get very good deal on phone and wish one it's right i need”
“After an extremely frustrating experience with someone on the phone with Spectrum. I decided to in store to see if they could help. My husband and waited 30 minutes and was helped by David G and he was definitely worth the wait. He was able to get our issued solved and in less than 10 minutes. Thank you, David, may God bless you and I hope you go far in life.”
“The location is a bit difficult to find if you're coming off the expressway, but the place has a nice welcoming atmosphere and the employees are very friendly and knowledgeable too. They helped me not only find the right new phone for me, but they also made sure it met and exceeded my needs and expectations. Definitely returning again in the near future!”
“I’ve lost track on how many years I’ve came and took this place for granted. Martin always has a smile on his face and try’s to get me the best deals. It’s always clean, there’s charging stations, a.c. Is always working, stop by for a great experience!”
9AM - 8PM
211 S 10th St, McAllen“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“Had a great experience at this store on 11/19. Opened up two lines and Rosbel took great care of us, explained plans, etc as we were switching from another provider. Thank you!”
10AM - 8PM
7300 N 10th St #10, McAllen“I had a great experience at this T-Mobile store. I was switching 5 lines to T-mobile from another carrier and I was hesitant due to the complicated process of getting rebates, how to pay off my previous phones, etc. The only reason I did it was because of the excellent customer service given by Jesus Castillo at this store. He walked me through the process with great patience, he never looked rushed and he went far and beyond in his service, even helping me when he was off hours and always offering a solution to win my business for T-Mobile. I think this store is lucky to have him and should promote young employees like Jesus.”
“Kay was very helpful and nice! We went in to buy a new phone and she helped answer all questions we had and helped us pick out the best one for our needs. She made us feel right at home with her amazing customer service!”
10AM - 7PM
2019a S 10th St, McAllen“Sal B. was my salesman and was very efficient and knowledgable. I had reached out to the store prior to coming in on what I wanted. When I showed up in person, Sal was ready with phones in hand along with the estimated quotes we talked about in an email form. If you want to go to this store, go with Sal.”
“They have great service just couldn't help us with our phone issue...bulging battery because they don't sell batteries...they recommended us upgrading but I couldn't afford it at this point in time...so we ordered a $12 battery instead”
“Had some issues here, but the store made it right in the end. 4 stars because the amount of time I spent here was insane before finally getting my new phone. The manager attended me after several issues I had with Verizon in trying to upgrade my phone ect.”
“I showed to this t mobile location having issues with my e-mails completely gone after updating it a very frustrated situation for me, luckily this guy CESAR t mobile representative with a good sense of humor very patiently very professional and knowledgeable took care of my phone problem in no time. Thank you CESAR. !!!!!!”
“I went in to upgrade my phone and I was helped out by Daenna right away. She was very helpful and answered all the questions I had. I had many questions and she had all the patience in the world! Left happy and satisfied, thanks!”
10AM - 8PM
2413 E Expressway 83 Suite 600, Mission“Carlos was down to earth professional who didn't beat around the bush. He explained to me the prices and the upgrades, what I could get with all the offers and specials they have. He was well informative and easy to speak to. Was able to give me peace of mind on what the phone service I will be getting. I have been with the company I have since 2016 saw three different mergers and now because of Carlos good employee, well confident and understandings abilities of what I was needing and wanting in an affordable bundle package, I will have spectrum also as my mobile provider. Thank you for your great customer representative employees. Thank you again Carlos”
“Chris , awesome help at T-Mobile . First I 1 star because corporate Atlanta sucks and Is disrespectful , glad some local talent can actually help me and treat me human”
8AM - 5PM
600 Ash Ave W, McAllen“Customer service was incredible. Monica really helped out with my issues and researched on her own. Then they scheduled a technician for the very next day. Angel Ortega showed up on time and was able to resort of my issue and very short period of time. I can’t say enough good things about this organization.”
10AM - 8PM
500 N Jackson Rd p5, Pharr“Arturo helped me get out of my service with Verizon. Was in and out and he has helped me every step of the way he goes above and beyond they paid off my phones with Verizon and I have had better service. Really recommend the switch and if you go in ask for Arturo you won’t be disappointed.”
10AM - 8PM
1117 E University Dr a, Edinburg“Good Company offering fair rates. They are a local Texas company that cares about their customers. They are investing in green energy, and I would recommend Heritage Power to anyone.”
“Love this place Ms Ashley gave me great customer service showed all the good deals they had and definitely walked out with a new line if I could rate this place more then a five star definitely would!!”