Spectrum Store is a broadband Internet service provider located at 8001 North 10th Street, offering a range of services including mobile, cable TV, and live TV. Customers can visit the store to shop for Internet services, upgrade their packages, pick up or return equipment, and pay their bills. The store is generally well-organized, and while some customers have praised the efficiency and helpfulness of representatives like David, others have noted long wait times for assistance. Many reviews highlight positive experiences with David, who has been recognized for resolving issues quickly and providing excellent service. However, some customers have expressed frustration with the time taken to be greeted by staff, suggesting that the store could improve its customer service by being more attentive to visitors. Overall, while there are some concerns about wait times, the Spectrum Store has a reputation for dedicated staff who strive to assist customers effectively.
Great service from this spectrum store in McAllen Texas!
August 2026
The location was organized, clean, and provided quick efficient service
August 2026
A customer service agent was Ricky great all around guy. Very polite, attentive, told me about all the services, welcome me to moving to McAllen texas, also polite, friendly, knowledgeable. Thanks again Ricky that's why I gave you five star review on Google and 10 on spectrum. Keep up the good work Ricky and thanks again.