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“They have awesome customer service skills, work well as a team and they really go above and beyond to help their customers. They are very professional, organized and fast at handling customer’s needs. Five stars for sure!!!”
“Most amazing experience ever. I was in a clutch situation and all three employees helped solve my issue quickly while helping other customers at the same time. Amazing to watch. I went from frustrated to laughing and feeling great. They made my week. I truly appreciate their effort.”
“I have visited the store a few times now each time the 2 different gentleman I’ve associated with have always been so helpful. I was new to the services I was needing and they have just been so patient understanding. I’ve called and calls are picked up quickly and well mannered.”
“I’ve been to this location a few times and each time the service is great and friendly. I wanna shout out Lottie for being such a doll :) Edited 1-15-2026: just left this store and once again excellent customer service, thank you Tre for your professionalism and customer service. :)”
“The UPS store at 14080 Nacogdoches Rd San Antonio, TX has always been very helpful and on this last visit the customer service representative came and helpful me with the new Amazon Kiosk to walk me through my returns. It was so quick and easy so thankful for this store.”
“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”
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“I want to give a huge thank you to UPS for going above and beyond with a last-minute, rush order. Not only did they fulfill the order on time, but they also took the extra time to carefully organize all of the flyer copies. That attention to detail and commitment to getting everything done right made a stressful last-minute situation so much easier. Truly appreciate the great service and dedication!”