Mailbox Centers near Schertz, TX

“Mike at the UPS Store in Schertz was INCREDIBLE to work with. He helped me ship a package to Mexico, and it wasn’t the easiest process we actually had to try twice! Through it all he stayed patient, positive, and determined to get it done right. He also kept me updated every step of the way! His tenacity really stood out. Instead of giving up, he kept working through the details and we found a solution and thanks to him the package even arrived earlier than expected! Customer service like that is rare. If you need help shipping anything, especially something more complex and special ask for Mike! He truly goes above and beyond!! Also special shout out to Katie as well she was my initial help and she was also fantastic and a part of the journey! THANK YOU!!!”

“Staff is always friendly and there’s a few staff members who have been there so long that they recognize customers and ask how their families are. Prices are very reasonable and being a brand name in everything “mail/shipping/copies” is always a plus when you want to trust the place you do business with. I love that Amazon also allows for returns here because they have made some huge improvements to streamlining the process with a self-service station.”

“Went into this location today for the first time and I just want to say that Grace was absolutely amazing. I would give her 10 stars if I could, 5 for her friendliness and another 5 for her awesome customer service thank you :) will definitely be back.”

“Dude. Hands down the best UPS experience I have ever had. Best customer service I have experienced in ANY establishment here in San Antonio EVER. Isaiah and Leo are seriously the 2 most positive, uplifting, hard working, courteous and patient workers I have EVER encountered!!! All while handling a full lobby of people I am genuinely blown away at their level of customer service under intense pressure and FAST SPEED! These guys are a dynamic duo lol I really hope corporate sees this review and recognizes them for their hard work! You can just tell that they take pride in their work and genuinely love their jobs. They should honestly be used as examples on a training video for corporate. They don’t even know I’m leaving this review, and I don’t leave reviews often but when I have such an incredible experience and witness two individuals going above and beyond for people around me it’s hard not to want to leave a review! I know these guys will go far in life, their positivity and kindness is infectious and has really inspired me and I’m certain they are turning people’s bad days into a good ones. These guys are truly a gem in this day and age. Thank you again and god bless the both of you!”

“Honestly, I gave it a 10 because as soon as I walked in, the staff was very friendly and respectful, greeting me right away. The young lady who helped me was not only kind but also assisted me with packing my shipment. She was truly wonderful professional and pleasant. This isn't the first time I've visited this store, and I won't hesitate to come back whenever I need to, because I truly trust ups”

“I have been using this office for several years and have always had fast, courteous service. The staff has always been friendly and knowledgeable about any questions I had.”

“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”