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“Excellent customer service from James worked with me when I was a little short for a watch I have been wanting for a good while they also were mind enough to price match the online price definitely recommend best shop in town”
“Everyone here is so friendly! Kyle helped me out today and was so friendly and got me in and out quickly! Definitely will keep coming here just cause the service was that good!”
“The manager was extremely helpful. I was one day late to pick up my item before it was placed on the floor. That was confusion on my part. They were able to work with me to where I was able to pay the full amount of my loan and take my item home. I also ended up making an additional purchase while I was there. I’ve always had great service. Her employee ID was 300062774. The date of my visit was October 4, 2024 at 4:25 PM.”
“This is one of the best pawn I have been to with friendly service and great knowledge of the items I wanted to buy. Thank to the team there and thanks to Paul and Samantha for all there help.”
“The employees are Excellent. They are kind efficient and friendly.Also they recognize merchandise such as retired Avery.also they gave me more money than I expected.also more than anything they are professional. I will recommend this shop to family and friend is my ds.This is my new forever pawn shop....Christina is my favorite best pawn broker.shes more than an employee.”
“This is one of the best businesses I have had the pleasure of visiting. Friendly, honest, and reliable. Wide variety of items clean store and the manager is top shelf. Thank you for making my day brighter!”
“I had such a great experience buying from here. I never felt pressured to buy the most expensive item. Simon took his time and really educated me and made sure I felt confident in my purchase.”
“This is the beat pawn shop hands down, between the customer service and prices.They looked out for me numerous times on purchases and layaway items. Linda is outstanding. Thank you guys”
“Kyle is the BEST! If a deal can be made Kyles your guy. He's a man of his word and she ands behind it. Always professional, polite, kind and a pleasure to deal with. Idk about the other guys but he IS THE BEST!!!”
“Bought a laptop for automotive tuning and the first one was janky so they honored the swap I did come back within 1 hour too.They were polite trouble shot and ultimately swapped me out with their working display!Thx”
“Okay, so as a salesman in a world snake oil salesmen it’s easy for me to get turned off on a sale if I feel pushed or anything. But today I needed an AC unit for a quick fix and was met with professionalism, a warm welcome and got exactly what I needed from Davy and Dave ( hope I got their right ) but anyway, yes! This place in particular is great because customer service is more valuable than just trying to find something off the shelf, you wanna enjoy your time shopping and be met with a great attitude, makes ya wanna come back and spend more and builds customer relationships and loyalty and I can value the hell outta that. So go visit these guys and and let em help you find what your looking for!”
“Dan the owner is a knowledgeable and honest business man. He gave me a good price for a vintage cocktail ring, better than a local jeweler and another pawn shop. I definitely recommend his shop.”
“Another purchase made and thanks to the staff Here at EZ PAWN thank you guys for being an awesome team and keeping the energy alive.
S.O to Sam for being a good Employee”
“This Pawn Shop has a little something for everyone. We were looking for a smaller firearm for my wife we found one right away that she fell in love with. Zach made the buying process(paperwork) pain free and timeless. We were in and out in less then 30 minutes. Thank you Zach, happy holidays!”
“For starters, the staff needs a raise. Great people. Great environment. I went in to get a controller and the assistant manager sold me a controller not knowing it wasn’t holding charge so I came back in today and Thurman and Krystal did an amazing job helping me get another one. I definitely appreciate those two and recommend this location to anyone looking. And this location has great deals for the holidays!”
“Pretty decent selection from jewelry, watches, guns and rifles, knives and Gerbers, tools and tv's . Nice selection of guitars and home audio. Computers and collectors items. Designer purses and handbags.”
“I live about an hour and 10 mins away from this location. I was in the area and decided to stop by. I was looking at some computers, laptops. I got approached by a gentleman named Jose. He showed me what he has, and also checked if something was coming out what I was looking for. Jose is very professional with great customer service skills. Unfortunately they don’t have what I’m looking for, but I’ll definitely be stopping by in the future and making some purchases. Thank you!”
“I had the pleasure of working with deborah at the pawnshop, and i couldnt be happier with the service i received. Deborah's knowledge and professionalism made my experience smooth and enjoyable.”
“Gracie is absolutely amazing, every time we come in she is always taking care of us. She treats everyone like family and always has a smile on her face. She’s the only one I feel comfortable about doing business with. She is very knowledgeable and patient. I really appreciate you Gracie, thank you.”
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“I made a purchase that had to be shipped to a FFL location. When ordering, I wanted to find a location that keeps my money in the Schertz community. I try and support local business as much as possible. After ordering, my item arrived in two days. River City Pawn promptly called me and let me know I had a pickup waiting.
I arrived just before noon and was greeted on arrival. All of the agents were professional, respectful and knowledgeable. The paperwork process went smooth and I was in and out in less than 20 minutes.
They even offered a discount for my next FFL transfer so I will be using them going forward.
Highly recommend.”