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“Jose went out of his way to get me the boots that I ordered. Even when my job switched up on my work location on the last minute. Great service. Highly recommended and appreciated”
“Absolutely loved the young lady that helped us. She found the best shoes for me with my balance issues. I was so happy with her that I bought shoes for her to. The young lady for the perfect shoes for her too
Instead of paying only $150 I paid over $400. And it was worth it!
That young lady was excellent! Wish I knew her name so I can only using her when you shop there.”
“3/20/26 it was raining pretty bad and the store was about 30 minutes till closing. My daughter and I walked in last minute to get her hat shaped and cleaned. Most places would have turned us away due to closing time with some random excuse, well not here. The 2 young ladies up front without hesitation took the hat and asked my daughter what would prompt her to bring in the hat at that time. My daughter explained that she was on her way to the world championship barrel race competition in Oklahoma. The young ladies understood the assignment and delivered great service, understanding and a positivity. This is not the first time that the location has delivered such above and beyond service. Must mention that this was not a sale it was a free service that does not add to there profits , rather a service that showcases what this place brings to the audience they serve. Thanks for getting my daughter's lucky hat in order for the race. GREAT JOB!”
“Nicolas was a super salesperson! He was extremely helpful, didn't mind going back and forth to find what we requested, and did it all with a smile and great attitude! Thanks, Nico!!”
“I had such a fantastic experience! Tristan was so patient and knowledgeable, he helped us to find perfect shoes for my mom. She always had issues with pain in her knees, but the equipment that Tristan used to examine my mom’s feet showed how she distributed her weight during walking, and how to correct that. The shoes Tristan recommended really helped her! Thank you so much! Highly recommend!”
“I stopped in to return some shoes that were purchased at another DSW location. The manager, Melody, was great! She is very knowledgeable, friendly, and professional. I will definitely revisit this store anytime I'm buying shoes.”
“They have a lot of shoes I was able to get assistance right away I didn't purchase anything good experience my daughter-in-law bought some bling shoes sorry I have no pictures ?”
“This place is literally the ONLY place we go to for my husbands work boots and they are the best in service and really take care of their customers. Thank you for being wonderful and caring and having an incredible selection.”
“The service at this store is outstanding, people will go out of their way to help you , but also will give the time and space for you to try out different styles without harassing you .. , sketchers is one of my favorite brands and I got two pairs of really high quality shoes for less than 100 dollars .These shoes will last you for years , I have had another pair for almost 3 years now and they’re still in pretty good shape .”
“My family and I love to shop at this location. We always get excellent customer service and recommendations from the staff. The manager is very friendly, I believe his name is Eddie. 10/10 recommend”
“Bought an item here and it was defective. Called the store and they immediately offered to replace it despite me not having my receipt anymore. They asked for the receipt, I said I didn't have it and the lady at customer servive could not have been nicer! She got me squared away and even suggested another item that would go well with what I'd purchased.”
“Made a purchase from the Hibbett in Kerrville, Tx. They happily returned the items without an issue. With a receipt of course. Clean, friendly store. Lots of fashionable items.”
“I love the Boots . I’m from Alberta Canada cowboy city as well Texas so I was gambling on it. But thanks to the crafthman who made them beautiful manly boots. Perfect size 100% recommended”
“I have been trying to figure out a non winter shoe to replace my boots i been wearing for work. Im very pleased with my decision. I went for the low rise Doc Martins. Fantastically comfortable shoe. Thanks Journeys for your help. Ive been to many stores and ponderex my decision for months.”
“I love it ? buy my shoes because they are light, they do not weigh, the material is good and I love the platform shoes but there are not many varieties due to the condition of my feet, I cannot wear the shoes more than 2 inches high. .. that's why I don't give it 5 stars. The employees are very helpful.”
“Got in and out with a keltec p17 In probably about 20ish minutes, got 550 22LR and a box of 30-06 also. After everything it was about $270 which is a great price for everything I got! Rick was the one who helped me out and he was fast efficient and also great at chatting about the guns! Highly recommend”
“Just need to mention Luis knowledge, he kindly helped me out with my return, I thought it would be almost impossible to get the payment back, because my daughter bought them online and she lives in LA, well Luis transferred it to my debit card and everything went so smooth.
I highly recommend this place and I'll give them ⭐⭐⭐⭐⭐ well deserved golden stars❗”
“I love Rack room shoes, they have a huge selection of all brand shoes, the store is always neat and clean, shows are always neatly on she kes and the customer service is spot on!”
“Went there to purchase new boots for the kids. Associates were very helpful. Selection was plentiful, and we were in and out in about 20 minutes. Highly recommend.”
“If your ever near Rolling Oaks Mall go upstairs by the food court to LID's . They sell every kind of baseball cap & knit caps for men & women . They also have a huge selection of SPURS caps . This location also does custom embroidering . Manager is really nice & very helpful with finding what you need or want .”
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“This is an old school shoe buying experience where you have experts on materials and fits selling home-brand, high-quality shoes. The price reflects the quality expected of SAS shoes. Nice selection of casual and professional shoes for men and women. Not as much selection as the main location in SA, but still pretty good. Wide and double wide sizes as well as narrow.”