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“Brought in a Motherboard for RMA. ASUS has very specific packaging requirements that this FedEx office was more than willing to put together for me. Highly appreciated that level of service and can do additude.”
“David and Carlos were great!!! They were fast, careful, and efficient. They made the move super easy. They had all moving materials and tools I didn’t even think about beforehand. Thanks guys!!!!”
“Need to mention everyone the efficient work they do, this location is my favorite, first because it is close by where I live, and most importantly the excellent service they give me, always everyone who works here just to mention a few, Carol, Lilly, Richard, etc. help me with my shipments, returns, copies of documents, etc. For all this I highly recommend you to come here, without a doubt you will not regret it. I give them ⭐⭐⭐⭐⭐ well deserved golden stars, keep it up guys❗”
“Had a very stressful application that I’ve been trying to finish for several months. At the store I was missing a document and Taylor at the front desk was quick to print the missing document, notarize the application, and help me get it mailed. I appreciated his professionalism, patience, and will definitely be coming back to the UPS on Austin highway for my future shipping/mailing needs.”
“Sterling was very helpful with my package he when above and beyond helping me out today thank you so much for the help Sr. Taping me up and all. Much appreciated”
“Tre helped us with the many things we needed to achieve today with UPS. He was polite, attentive and knowledgeable! We're grateful for him and for UPS! He's a keeper!”
“Phenomenal service! Their team goes above and beyond, and continues to exceed our expectations. They work with us in problem solving to make the most efficient product, the turnaround times are fast, and the quality is great. Highly recommend!”
“Just received a family Heirloom grandfather clock.
It was shipped to Oregon from Texas.
Your team built a custom vault style enclosure and packet it with care.
What a precision amazing job you did.
If I could give you more than 5 stars I would.
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“I have been using this office for several years and have always had fast, courteous service. The staff has always been friendly and knowledgeable about any questions I had.”
“Honestly, I gave it a 10 because as soon as I walked in, the staff was very friendly and respectful, greeting me right away. The young lady who helped me was not only kind but also assisted me with packing my shipment. She was truly wonderful professional and pleasant. This isn't the first time I've visited this store, and I won't hesitate to come back whenever I need to, because I truly trust ups”
“Super quick and easy peasy. I needť° to print something out from an email on my phone. I took it to FedEx, forwarded it to them, and they printed it out for me. My only comment would be, they're kinda expensive. I paid $9.00 dollars for 22 printed pages. They printed it on pretty heavy extra white paper. I needed it ? Those pesky burglars were at it again.”
“I went to the store to send off a package and my scan code wouldn't work so Cassi allowed me to print it at this location only to find out it needed to be sent Fedex. Any how Cassi was great and helpful the whole time.”
“I just happened to stumble upon this shop while trying to find somewhere to ship something. The employee here was so nice and friendly and helpful. I recommend using if you’re in the area.”
“Fantastic establishment. Convenient location mixed with a variety of different services including banners, signs and business cards. Quick and easy experience, definitely coming back!”
10AM - 3:30PM
5003 Walzem Rd, San Antonio
Shipping Centers
“I often visit this store to drop off packages, but today I faced quite a challenge with a large, heavy box. I was pleasantly surprised when a kind gentleman came out to help me carry it inside. His assistance made a real difference, and I truly appreciate his thoughtfulness. Thank you for your help and for being so caring!”
“The manager here had outstanding customer service. He provided solutions and did what he could for the best outcome for my shipping. He went out of his way to make sure I would have a chance of low damage to my items, as well as creating a possibility to be reimbursed for any damage when there was no chance before. God bless him.”
“Went into this location today for the first time and I just want to say that Grace was absolutely amazing. I would give her 10 stars if I could, 5 for her friendliness and another 5 for her awesome customer service thank you :) will definitely be back.”
“Very convenient location. Also a scanner and packaging available if you have your return code. I was able to scan my code. Place item in bag with tag and leave without further assistance.”
“The owners of the store and staff are out of this world good!Just at this UPS store#2773 alone, close to about 200 different services and outstanding friendly staff and service is AWESOME.I feel welcomed every time I walk in this store.”
“On October 15, 2024, around 1:39 Pm.
As I entered the store I was greeted by Rachel and Yvette! They have the most beautiful smiles and greeted all customers and were very patient and knowledgeable about all products!
My day started very rocky I was headed to UPS but something said no go to FedEx and I’m so glad I did! It’s the smallest gestures like these both of these ladies deserve a raise. They represent the companies so well that I watch how they treat all Customers!
This is who you need to represent your company and be in the forefront thank you ladies God bless in Jesus' mighty name, name above all name! Amen”
“We took seven pieces of IT gear (switches, Cisco phones, etc) to be packed and shipped today 9/12/22. We were helped by a very friendly and accommodating young person named Ervee, sorry if I spelled your name wrong! Ervee made suggestions regarding the size of the boxes to help consolidate and save on costs. Ervee has a lovely disposition, patient, kind and helpful. It made a chore feel less like a chore and more like an enjoyable stop during our day. Keep up the good work Ervee, you were a joy to work with!”
“One of my packages needed a new label and the lady who assisted me went above and beyond to help me. I was able to print the label there and she took care of it right away. Very pleased with the customer service!”
“The staff at this in-hotel location is nothing short of amazing. I'm not sure if the stars just aligned correctly and placed employees with top-notch creativity, problem solving, communication, and flexibility, paired with compassion and consideration in this setting with unique demands or if someone higher up at FedEx actually built such a team intentionally, but the result is phenomenal. Because it is connected to an impressive conference/convention facility, there is a constant flow of business men and women who pass through their doors who have had something go wrong with their marketing materials, presentations, etc., and they are under extreme pressure and time constraints to get it fixed immediately- often with very high stakes. Lost brochures, deleted files, shipping delays... things just happen, sometimes. This staff gets that urgency and stretches in every possible direction to make things work for their customer, whether or not they had anything to do with the complication.”
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“Staff is always friendly and there’s a few staff members who have been there so long that they recognize customers and ask how their families are. Prices are very reasonable and being a brand name in everything “mail/shipping/copies” is always a plus when you want to trust the place you do business with. I love that Amazon also allows for returns here because they have made some huge improvements to streamlining the process with a self-service station.”