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“Zuri was a very beautiful and helpful representative. She was able to answer all my questions with with ease. A very persistent and persuasive individual with a great smile too. Overall probably the best service I've gotten in a bank in a while”
“So I came to location in porter tx. This morning I was standing in a line it was a but early and they were not open yet but they went out of their way and assisted me right away. Thank you Ms. Adina. You are awesome”
“The folks here are hands down, THE BEST! Andrew, Tino, and the other folks are always so helpful and always go above and beyond! If you need a new bank, don’t hesitate to see them in New Caney! You will not be disappointed.”
“I am so amazed how far Southside has come that was a great call taking over from First Bank in Trust. Teri Ready and the rest of the crew in Cleveland are really amazing. I couldn't and wouldn't trust anyone else!!”
“Lowell Little is the regional president located in the Cleveland office and he has been fantastic. He communicates well and does what he says. He helped me with my business needs and he is an excellent listener!”
“Rep helped me out in a major way! Atascosita location had it all wrong with the requirements to change your last name on a joint account. This rep allowed me to email my marriage license because on top of the other location telling me i needed my husband there, she told me I didn’t need my marriage license as well. She was wrong with both requirements as I was only changing my demographics, my husband is not needed!! Thank you to this rep and I can FINALLY start my new job! She clearly read her requirement manual thank you!!”
“We have been banking there for six years now the staff is great especially Nadia, Martha and Tammy at the Porter location.Thank you for all the help and guidance when I was starting my business .”
“This place looks very professional. I don't really know what else to say because I haven't actually used this Bank yet. But seriously, they look like Five Star professionals and oh yeah, very courteous.”
“PROSPERITY BANK staff has been very helpful. The banking officer Karalyn Fox helped me get through the paperwork I needed done for a new account. She was very professional, nice, and respectful. I give this place 5 stars!!!”
9AM - 5PM
20798 FM 1485, New Caney
Banks
“When I have problems they are quick to respond with the right solutions. Reminds me of when I was a kid, they have free lollipops, just like my barber years ago. Banking with these folks for over 40 years. Never lost a penny and no FEES that eat up your money. Need A bank? Do it here and let Chase save your money for you.”
“5 Stars isn't enough! I came in with a 'Mayday' situation involving a check stuck to an envelope, and the team here handled it like pros. Huge shoutout to Josselyn and Mayte for being so patient, sweet, and professional. They went above and beyond to get the approval needed to save my deposit.
They made me feel welcome from the second I walked in! Honestly, even if they had told me they couldn’t do it or had to decline the check, I still would have left them a 5-star review because they were just that kind and sweet. They couldn’t do a selfie because of policy, but their customer service is top-tier. If you need a bank that actually cares about people and solves problems, this is the spot. Thanks again, ladies!”
“Just went to go change my form of payment to direct deposit. Had a sweet lady named Citlali help me out. BY FAR THE BEST CUSTOMER SERVICE IVE HAD AT THE BANK. Made the process quick and simply!”
“We came in with a problem with a locked account and the lady helping us Zaiha Jones called the locked account people and the lady she was talking to gave her misleading information but zaiha ended up following her gut feeling and calling a manager of that lady and she ended up getting us our money we are very thankful for zaiha helping us out. And if it wasn’t for her hardworking mentality and determination to help we wouldn’t have gotten the money.”
“The few times I've been here everyone has been friendly and service was great. The only Wells Fargo close by so I have no choice but to go here. Hopefully in the future they open a new modern facility in this area.”
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“I bank at the Splendora location. I would like to thank the manager Melissa and her staff for their pleasant personalities and humor. Melissa is spot on every time I need any type of question answered and she puts up with my humor. Great customer service!”