Boot Barn is a store for western clothes and accessories, offering a variety of brands like Ariat. Customers frequently note the friendly and helpful staff who welcome everyone, assist in finding the right items like jeans, and help shoppers stay within their budget. The service is described as phenomenal, intentional, and above and beyond, making shoppers feel well taken care of. The store provides a good selection, including accessories and real leather goods with detailed embroidery. Many customers love the store and plan to return. Boot Barn also offers a discount for blue collar workers with a valid company badge, which applies even for visitors from other states.