Shell Federal Credit Union has received positive feedback for its efficient services and helpful staff. Many customers have experienced quick and easy processes when refinancing loans, with some noting significant reductions in APR and monthly payments. The staff, including members like Thuy and Justin, are praised for their assistance and friendly approach. While some customers have mentioned concerns about payment methods, overall, Shell FCU offers a rewarding experience for both current and new members, making it a recommended choice for banking services.
We worked other Justin Ovalle and he made the whole process very easy. He was well informed, communicative, and kind. We would highly recommend this branch to any friend or family member. The internet was lagging that day which wasn’t their fault but he accommodated to make it easier for us to complete the transaction... read full comment
May 2026
The staff at this are amazing! I am greeted by name each time I walk in. The employees have amazing attitudes and are friendly and an helpful . I wouldn't bank anywhere else!
March 2026
Seen the reviews for this place and was kind of skeptical about taking my business there but Janet R. was extremely helpful, knowledgeable and patient.
