The UPS Store #5647 in Spring is a locally owned and operated business that offers a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in the Heb Shopping Center, about a mile from I45, it is known for friendly and knowledgeable staff. Customers appreciate the helpful and pleasant employees, especially Britt, who has gone above and beyond to ensure shipments are timely and customer needs are met. The staff has been praised for their good attitude, helpfulness, and professionalism, making it a reliable and enjoyable place to visit. While there was a period when customer service was lacking, recent reviews indicate improvements with staff being more attentive and friendly. Overall, this store is considered one of the better options in the area, with customers returning for the great service and assistance they receive.
Britt is absolutely amazing! Great customer service and I was very pleased with her upbeat and friendliness.
September 2026
Brit is the Best!! She is very fast and efficient. Thank you for your awesome customer service !!!
August 2026
The customer service I experienced here was above and beyond, I cannot say enough good things! The store manager, Brittnye, helped me find a solution and was kind and considerate the entire time. I would go out of my way to go to this UPS store again.
