The Verizon store in Stafford is a nice and easy place to shop for mobile, 5G home internet, and business needs. Customers report great experiences with employees who are patient, friendly, super helpful, super courteous, professional, and always willing to help. Staff members take their time, answer all questions, and give personal and professional recommendations without pressure. One visit was a deciding factor due to this outstanding service. Specific help included fixing a virus-laden phone quickly and explaining solutions in understandable ways. Employees are described as wonderful, knowledgeable, and going above and beyond, representing great customer service. The location offers convenience with online appointment scheduling, order placement, in-store pick-up, free 2-day shipping, express lockers, and same-day delivery where available.
This location is really nice and easy to shop in. The employees are patient, friendly, and always willing to help, which I really appreciate but I feel like our bills are higher than they should be.
August 2025
We are very grateful for the service, received a lot of help and great energy. We loved Aleida’s customer service!
July 2025
Aleida Gonzalez was outstanding ! She super helpful and super courteous! I love the way she helped me and made me feel comfortable in the process! She should promoted!!! Please give her a raise!!! Aleida Gonzalez is representative of great customer service!!!! Ms. Gonzalez should make the commercials for Verizon service!!!!
