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“Elvis came and fixed our WiFi connection and notified me about the problems with the fiber optic cable and informed me the cable is bad so he sent maintenance out to fix the cables!”
“Oscar is literally the most amazing person ever!!! I have been fighting between customer service and lake Jackson location this morning to get my phone situation figured out and this man helped me in a matter of 20 minutes!! This man is absolutely amazing and actually LISTENS to the customer and does everything in his power to help! I absolutely have no other words except he is amazing!! Given I been fighting this issue since 7:30 this morning and it’s now 10:30 Thank you so much Oscar!!”
“First time going to these Boost mobile store. Service was so awesome Mr. Brian and Mr. Rizz helped us with everything even though we were having issues, they never gave up, they never let us go until we were 100% helped... so recommend 100%”
“Great customer service.i went there for my phone fix and Alex give me excellent deal that I couldn't deny.i purchased my new phone and he help me transfer My information from old phone to new phone. I recommend this come visit this store”
“Ariana was very helpful in answering all my questions . She took time to tell me which plan was better and what gave me the most value for my internet . The team was very friendly and even gave me a free Tmobile goodie . Great location and very clean .”
“Best experience with Carlos, clear communication and got the best offer only 18 extra to my bill. I am thankful for him checking the best offer for me and my family”
“I visited this store last month after I had a very disappointing experience at another T-Mobile location, James was very professional and was able to help me out, he even went above and beyond to try and mend the mistake the other store made. This is not my local store but I’ll definitely be making the drive next time I need assistance. Great store!”
“Excellent customer service! A willingness to help! Everybody I met was polite and service oriented. Jason, Matteo, Christian?, Valerie, and Rich, outstanding! I’m a longtime android user making the switch to IPhone. I would highly recommend this store! Thank you so much.”
“Jenny from store number 7793 is doing a really good job because she understands T-mobile products so much that I don’t have to make a difficult decision to made additional products from T-mobile (home internet). It’s a no brainier. I appreciate her assistance in helping me replace the protective screen. Her performance should be recognised n rewarded.”
“I’m grateful for the wonderful humans at this store. I went in flustered with my account being too high and my phone not working (as it’s my work phone as well, I really need it to be functioning at all times). Michael helped me out and was able to get me onto the proper plan for my usage and I left with a better phone along with a watch to facilitate my daily needs.”
“Jose provided outstanding customer service and helped me resolve a very frustrating situation with my T-Mobile account. I was dealing with billing charges and account issues that had been difficult to fix, but he was patient, understanding, and extremely helpful throughout the entire process. He took the time to explain everything clearly and made sure the issue was fully resolved. You can tell he genuinely cares about helping customers. I truly appreciate his professionalism and support. Thank you again, Jose!”
Open 24 hours
9801 Westheimer Rd # 409, Houston
Internet Service Providers
“Veronica has been nothing but patient and helpful, the whole team at World Cinema have helped me so much as I settle into my role as head of maintenance at my local hotel. I’m grateful to have such a knowledgeable and easy experience with them!”
“Wajahat was absolutely amazing. He truly went above and beyond today for my son and I. I highly recommend that anyone come see him. He works on Sundays, and he is very patient and attentive to customers’ needs and wants. He layers music for my kids to make them feel comfortable and for my son’s birthday. Thank you!”
“I was assisted on my new journey of getting my own phone plan and John. The long haired hip fellow assisted me throughout the entire process.
He did an excellent job and I was left dumbfounded by all the new things T-Mobile had to offer. Thanks to John, I got a new IPhone, and a few accessories to go with it.
I truly appreciate the whole team there and that location above all other T-Mobile providers. Great job everyone and thank you.”
“I came here mad because my phone just gave out on me but Sarosh hooked me up with an amazing deal and service and honestly I was not expecting that at all. Really happy with everything god bless”
“Thanks for the good serviceI came to the store my service is not working well he check my account update my Sim card after that my internet is working good. I am happy and bring my family to that store also. recommended”
“The very best store to go to. Being a Boost customer for 7 years and the guy that works there is by far the most helpful and very detailed on what the best promotions are, unlike other stores who don't know why they talking about. Highly recommend”
“I had the most amazing experience with nat and YoYo. I was in a crisis with my brother who’s blind and his phone wouldn’t charge. They assisted me and got me going and my brother has a new phone. I can’t thank these to ladies enough. They get a 30 out of 10. They deserve a big cudos!! Thanks again ladies!!”
“New customer here, The gentleman Edgar helped me, I wanted to change my old phone but had doubts about the change, he helped me with the process and clear all those questions I had, happy with the service, thank you.”
“They are really nice people and they always have good deals on the phones and plan. It was busy and there were three people and they all made you feel welcomed. Definitely go again.”
“Excellent experience at T-mobile thanks to Licza! Licza was professional, patient, positive attitude and incredibly helpful throughout the entire process. She went above and beyond to help me and provided outstanding customer service. Definitely appreciate her help! T-Mobile is lucky to have an employee like Licza. Highly recommend asking for her if you visit this location!
On a side note: Highly recommend this location.. The entire T-Mobile team was professional, friendly, and welcoming!”
“This is actually an awesome location. Everyone is cool, laid back, knowledgeable, and most importantly helpful. Whenever I need a T-Mobile item I go to them even if its a little out of my way. I've been to a few other locations and I can say for sure that this is the BEST one that I've visited.”
“Although this is an authorized dealer for T-Mobile, I had a great customer experience with Cesar. He was so kind, patient and helpful. He went the extra mile to make sure my sister, who is special needs was taken care of and that she could get a replacement phone. When the Asurion rep transferred me to a Spanish-speaking 3rd-party rep, Cesar stayed on the line and mad sure we got a rep who spoke English. The other employees were professional and helpful as well. Thank you Cesar, for your outstanding customer service!”
10AM - 8PM
2109 Hwy 6, Sugar Land
Internet Service Providers
“Have been a long time customer and the customer service at Hwy6 & 69 interstate in Sugar Land, Texas always been great. The Store Mgr Brandon and the sales team Will Maldonado, Christopher Herrera where very professional.”
“Tony at this store went way beyond what he is usually asked to do in order to resolve a complicated problem. His customer service graciousness was a blessing to me. Give the man a raise!!!”
“Maria and Jaime were very helpful and made the experience really easy, they even upgraded my plan to enjoy more benefits! Thank you guys… I really appreciate it”
“I went today looking for a new phone and Mauricio helped to get the lasted iPhone and the best plan. He took the time to set up my phone and make sure I have everything on my new device. 100% recommend, if you need a new phone or anything ask for Mauricio ☺️”
Open 24 hours
10555 Westoffice Dr, Houston
Internet Service Providers
“Been a business customer with a dedicated line for over 5 years. During this past hurricane season we only lost internet during beryl for 8 minutes. So our church hosted those who needed internet and power for that week.
We’ve had other blips. But according to our router our current SLA is 99.99998
Not too bad!”
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“This location is the bomb shiggity! I has a issue and Legarrius, Enzy, Laura, and James were so helpful and patient with me! I was ticked when I first came in and so happy going out. I especially like that they had so much patience in answering all and I mean all my 21 questions and had excellent customer service! Thank you so so much for dealing with me lol Have a beautiful day and keep the excellence going!”