“I came to this store to buy 2 phones for my children and they treated me very well, they gave me some very good promotions, I was very happy thanks to the guys in this town.”
10AM - 8PM
4866 Beechnut St, Houston“After one month of trying, and hearing people, tell me no worries and I assure you I’m going to get your problem solved, after 31 days I entered the T-Mobile store in Houston and Moises was able to solve my problem in five minutes. Your entire staff, other than Moises need to be retrained.”
10AM - 7:30PM
10610 Fondren Rd #101, Houston“Im so happy With my New Phone the regular price of the Phone was 299 and i get it for 160 and she give me a case and screen protector for free thank you so much lisbeth for the deal.”
“Great customer service.i went there for my phone fix and Alex give me excellent deal that I couldn't deny.i purchased my new phone and he help me transfer My information from old phone to new phone. I recommend this come visit this store”
9AM - 8PM
3310 Hwy 6, Houston“Giovanni is very genuine and honest person.. After having a bad experience at another boost location as a new cutomer, he saved the day Renewed my faith in the goodness that lies in humanity.”
“Went to visit this T-mobile store to buy a phone case, and solve one of my phone problem, met a very nice gentleman Etzahi , I was warmly welcomed, and got all the information I needed, and my problem was solved in seconds.. very professional and knowledgeable dude.! Thanks for everything..”
Open 24 hours
10555 Westoffice Dr, Houston“I was a bit iffy at first because of all of the reviews, but once I got my Modem and set it up with my Router I was so surprised. I get above 200MBps-450MBps for $30! Which is the best deal in town. I haven't had an issue with it yet, but as of now the internet is awesome.”
10AM - 8PM
7414 S Sam Houston Pkwy W Ste 106, Houston“During my recent visit to obtain a new SIM card, I unexpectedly ended up acquiring internet service and a new watch. While these additional services were satisfactory, the extensive duration required to set up the services was comparable to the time-consuming process of purchasing a new car.”
Open 24 hours
9801 Westheimer Rd # 409, Houston“Veronica has been nothing but patient and helpful, the whole team at World Cinema have helped me so much as I settle into my role as head of maintenance at my local hotel. I’m grateful to have such a knowledgeable and easy experience with them!”
10AM - 8PM
12325 Fondren Rd, Houston“Thanks for the good serviceI came to the store my service is not working well he check my account update my Sim card after that my internet is working good. I am happy and bring my family to that store also. recommended”
10AM - 8PM
5379 Westheimer Rd, Houston“Julio was super helpful ! I was having a hard time with several different agents over the phone that could not help solve my problem and he made sure to get my issue fixed .”
10AM - 8PM
11260 Fondren Rd Suite 44, Houston“I came in to just get a prepaid line thinking I wouldn't qualify for a postpay account,and the store manager Ali and his team members worked there majic and I walked out with 3 phone lines no deposit. Thank you so so much Ali.. thanks you guys at this location is the best.”
10AM - 8PM
5684 Hwy 6, Missouri City“Alessio was extremely helpful with problems I was having with my new phone and also gave me a very cute Halloween trick or treat bucket with a light up handle. ??”
10AM - 7:30PM
8525 Bissonnet St, Houston“(Translated by Google) La Carina is with all net mother. She helped me a lot. u need a phone or help with a phone she is net. thank you girl(Original)La Carina es con toda madre neta. She helped me alot . u need a phone or help with a phone ella es neta. Gracias girl”
“This has got to be the best Boost Mobile store I ever been to. Raman's customer service, and obvious love for us customers is AMAZING. I highly recommend that you visit this store. You won't be disappointed. Thank you Raman.♥️????”
“Visited this location today I had a good experience with the staff Andrew, Marcus, Talal and Adam were exceptional. They all provided exceptional service. All of them were very friendly. I've visited the hwy 6 location in riverstone which is horrible. When looking for good customer service visit this location inside First colony and ask for any of the young men above. They will provide excellent customer service. Thank you to all of you. I will be back!”
“They are really nice people and they always have good deals on the phones and plan. It was busy and there were three people and they all made you feel welcomed. Definitely go again.”
10AM - 8PM
10208 Beechnut St, Houston“It’s been weeks, but I do want to make this review. I genuinely went to different stores from t-mobile and their services really suck and unpleasant. I decide to go to this store and got my new phone here. I was really pleased with the salesmen who break everything to and easy to understand and was really helpful. I have to give shout out to Anh since he was really professional by giving us good deals and plans”
“Walter she is the best guy in the world. He helped me so much because I’m just a dodo bird and he’s perfect of teaching. Anyone is the best at T-Mobile. Thank you for having such a wonderful worker. I love it she is incredible helpful. Thank you.”
“Great store, the guy working was by himself and still managed to be super helpful to all customers that came in. I was able to get a cheap phone and case and was even hooked up with a screen protector. Would definitely recommend anyone looking to get a phone asap to come here.”
10AM - 7:30PM
7689 Clarewood Dr, Houston“The girl who answers is very patient and pleasant, she always helps you and is very friendly and respectful, she always helps me solve any problem with my cell phone.”
“It's incredible how one person can change your thoughts about the company's reputation or make you think it's time to change the company. First, I went to the Westheimer location Galleria, and the person who tried to help me was very loud and started giving anxiety attacks. He said he has been in business since 2011 and wanted to provide me with unnecessary details, which was not helpful. I pu my phone and left. The next day, I went to this Hillcrodt location, which completely changed my mind. As soon I walked in, Jorge said Welcome, wrote down our business account, and asked me to wait for the tech help. I looked at all the salespeople helping people with patience and a smile. Mak helped me, and honestly, within a few minutes, he explained all my concerns and gave an honest opinion. He offered me a few options to resolve the problems. It was a pleasant experience, and since this is a business account, I need to talk with other members. I will go back on Tuesday and get the new phone. Mak thank you again you sure did saves our business account, and we would love to stay with T Mobile for a while. T mobile is lucky to have you. I highly recommend this location, and please ask for Mak or make an appointment if he is busy.”
10AM - 8PM
4412 W Fuqua St, Houston10AM - 8PM
3315 Westpark Dr, Houston“Kasia was so amazing!! I was quoted a really high price at another T-Mobile and Kasia got me an amazing deal of the new 15 with an unlimited plan with Netflix Apple TV and HULU!!!?!? She was so nice and can tell she didn’t hate her job lol. She also got me in and out in less than an hour. Definitely a 11/10 experience and will be only dealing with her!!”
11AM - 7PM
8505 S Main St #340, Houston“Brandon & Heriberto were very helpful in helping us understand the new Pixel 8- appreciate y'all!Update 2 days later on 10/17/23: Ashley was great and efficient with helping me order my new phone and do a trade in! I was in and out in less than 20 minutes! :)”
11AM - 7PM
11700 Westheimer Rd, Houston“After arriving to Verizon l encountered one of the employees who was not only professional but patient with me as well with supporting my needs. Thank you Mrs. Alexandra for going above and beyond to support me!”
10AM - 8PM
8751 S Texas 6, Houston“Went into boost to see what’s was wrong with my phone and Pj helped me figure things out she is the best and has great customer service. Go to this boost mobile I recommend ask for Pj.”
“My phone's screen cracked the night before. All communication for me ceased. I went on my lunch break to the Kirkwood store. My past experience with other Sprint and T-Mobile stores is that they fail to acknowledge when you walk in. Even if they are not busy with other customers.Immediately when I walked in the staff greeted me and asked if I needed help. One employee in particular, Casey, got right down to business helping me choose a phone which matched my budget but mostly me actual usage. Not once did he continue to lure me into buying something expensive and useless to me. He was very patient and extremely knowledgeable about the phones the store carried.I appreciated him helping me set up my phone as well...about 20 minutes. I even learned how to not panic when I forgot my password. He told me what to do.Good service and knowledgeable employees!! You don't see and experience that much anymore but you WILL here!!!??????”
“Today Carton provides me with high-quality service! Thank you very much! On October 24th , I went to the store to open a new phone.A young girl wearing a scarf (I didn’t know her name) has a very bed attitude ! She asked us to call and open it ourselves! Excuse me, if we can make a phone call ourselves and open it, why do we still use your store? Fortunately, a man helped us! His name is Carson .he is very enthusiastic and has solved our problem ! Like ! Please ask the relevant leaders to provide love education to that girl.Her attitude like this will affect your business ! Thanks!”