The Xfinity Store by Comcast at 13540 University Blvd in Sugar Land, TX offers a range of Xfinity services, including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and exchange equipment at this location. Reviewers have had positive experiences at this store, noting that it is a "world of a difference" from the Westheimer/Dairy Ashford location. The staff is described as friendly and helpful, with one reviewer mentioning that the store manager, Anthony W., was able to easily switch their data plan. Another reviewer, Curtis, was praised for not trying to upsell and simply providing honest information about services and devices. The store is also commended for its efficiency, with customers reporting that they were "in and out in a matter of minutes" for simple tasks like swapping a cable box. This is in contrast to the Westheimer location, which was described as "a trainwreck" with long wait times and staff who were too busy and understaffed. Overall, the Xfinity Store on University Blvd seems to provide a positive customer experience, with helpful and honest staff, quick service, and a welcoming atmosphere.
My mother has been having issues with her phone, and the staff at Xfinity have been incredibly helpful as she navigates solutions. Vince especially has been a huge help in steering her in the right direction. I would definitely recommend this location for anyone who needs assistance with their Xfinity account. Y'all rock!
October 2024
Curtis was extremely helpful. Took care of what I needed super quickly and was very friendly.
October 2024
I was put on a list when I arrived. But they were calling people around me. Until I said, "Why do you have a list when you do what you want anyway.
