“I had the most grueling issue with myself exchanging/returning items and having issues with my cards on Apple Pay and Saniya was so patient even though I internally was super anxious because I felt like I was inconveniencing her and the other customers. She was super awesome and sweet through the process and I just wanna commend her for dealing with me.”
“We go to a lot of Ross locations, and similar for business purchases - a week or two ago we were checking out and had an absolutely exceptional interaction with William. He was cheerful, helpful, fast, friendly, and efficient - thanks for brightening our day!”
“It was my first visit to this location. The store was clean and well organized. The selection was pretty good, a bit more stock would have been nice. However, I visited the Monday after Easter so low stock was to be expected. The highlight of the visit was the gentleman checking my husband and I out at the register. He was friendly and engaging and made us feel welcome. During our conversation I learned he was the manager. I had to take the time to tell him how great the store looked. All too often it is easier to complain about little things, or things beyond the staff's immediate control. He deserved to hear affirmation of a job well done- probably one of the most put together locations I have been to.”
“Went in looking for some nice shirts to wear, but wasn't sure exactly what I was looking for. Jeremiah, an employee working in the section, helped me find several shirts that were exactly what I was looking for.”