Ross Dress for Less offers a wide selection of clothing, handbags, kitchen items, and themed mugs at 20% to 60% off department store prices. Customers can find good deals on moderate to high-quality clothing, including dresses, pants, and blouses, as well as cheap socks, shoes, and great bags and suitcases. The store has a decent collection of handbags and kitchen items, with some discounted due to flaws. While prices are generally good, some small items like candy, electronics, and dishes are overpriced. The store's inventory has declined since COVID, with some aisles less stocked. Staff are friendly and respectful, and shoppers can often find specific items like belts and themed mugs. However, the fitting rooms are not well marked, which can be confusing.