The Verizon store in Sunset Valley is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and patient assistance from team members like Carter, Julian, Collin, and Angel, who go above and beyond to ensure a smooth experience, whether setting up new phones or resolving technical issues. The staff is known for being informative, quick, and caring, often working patiently through complicated situations, such as data transfers or lengthy troubleshooting. Many customers mention returning to this location repeatedly, citing consistent quality service and staff who genuinely care. The store offers a variety of services, including the latest mobile devices, 5G home internet, and business solutions, with options for online ordering, in-store pickup, same-day delivery, and express lockers for added convenience. Customers also highlight the efficient process for returns and account management. Overall, the Sunset Valley Verizon store is recognized for its knowledgeable, friendly staff and reliable service, making it a trusted choice for residents seeking mobile, internet, or business needs. The staff’s dedication and professionalism contribute to a positive experience, encouraging customer loyalty and satisfaction.
Carter was absolutely fantastic to work with. She helped me in a fast and orderly fashion. She even found some great deals for me. Thank you so much Carter!
June 2024
Collin was awesome and very helpful! We spent 6 hours on the phone with Verizon, no luck. Went into the store and Collin got us taken care of in a matter of minutes!!
May 2024
Recently returned my free 30 Day trial period wireless modem for home internet and was greeted, return processed, and credited all within 15 mins. I’ve used this location for over 7 years and have been pleased with my switch from T-Mobile.
