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“I came in because I did a network reset and could no longer make calls. I was greeted and taken care of immediately by Luna. I have never gotten such great customer service at a boost store. I dreaded coming in. She told me about a promotion I had that I was unaware of she was extremely knowledgeable and most important did not make me feel stupid for doing the factory reset. I am so happy with the service I received and will not dread coming in to the store. Thank you Luna”
“Lydia and Jahmad were amazing and so friendly!
Lydia was so knowledgeable and helped us with everything we needed getting a new line!
Definitely recommend this place for your phone needs!”
“The guy who assisted us was professional, patient and helpful. I was there with my godfather. I am always impressed when I see young people who are sympathetic with the elders.”
“I came today and walked out with a great deal thanks to Rafa great customer service the best of best can’t compare to cricket or metro ! Thank you again Rafa for my experience great”
“I came into Verizon thinking I was just going to make a simple change to my phone plan, and instead we found a HUGE error on my mom’s and my account from a previous store. Chris spent THREE HOURS on the phone with customer service advocating for us, making sure our plans were actually corrected, saving us money, and getting my own plan up to date with an upgrade. He was incredibly patient through the whole thing and never once made it feel like i was a hassle, which honestly meant a lot because it was a painfully long process. More than anything, Chris genuinely cared about getting things right for us and made sure i left feeling taken care of. Seriously, the best kind of customer service and a huge credit to Verizon—thank you, Chris!”
“I wanna give a shout out to Rob. I don’t know his last name. I am so appreciative of his help he went above and beyond. I wanna say thank you for all your help”
“Lost my phone in the lake over 4th of July. Kennedy helped get me back online and was a joy to work with. He was personable, knowledgeable and worked quickly to get everything straightened out. Great experience!”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“I forgot to ask for the employees names, but it was a young guy and a girl and they were super helpful.. I’m from Dallas and was on a short trip to Austin and I had just ported over my number from another carrier but the port didn’t go through.. I was without service all day Saturday and Sunday I visited early in the morning and the girl was super knowledgeable, she got my problem fixed within 2 mins of me being there.. I also was planning on getting the WiFi and the young guy helped me set that up as well.. Great staff, super helpful and friendly”
“I highly recommend Etech Network Solutions!
I have recommend Etech Network Solutions to multiple businesses in the area. Chris provides excellent customer service and always responds so quickly to any need that comes up. If you are looking for an upgrade in phone, internet, or network service then I would definitely give them a call to discuss an easy and fast upgrade of equipment with great service.”
“I went in to switch my services from Xfinity mobile to T-Mobile. Ro was very helpful! He made sure I found the best plan and phone for me, helped contact Xfinity to obtain the transfer pin (highly recommended getting this beforehand though), and made sure everything transferred properly.”
“When I tell you Mikayla and Christian are the BEST I mean THE BEST!!! It took about 2-3 hours to get me back into my account, into a new phone, cleaned up my account, AND I received an Apple Watch on promotion!! I never want to go to any other T-Mobile store again apart from this one. These ladies bent over backwards for me and I couldn’t be more thankful. THIS is what T-Mobile looks like. These wonderful young ladies.”
“Angel really helped me out today! I needed to get a new phone asap, and that's what he did. He's very knowledgable on all T-mobile has to offer, and was determined to find me the best deal. Phone trouble in 2026 is basically a death sentence, and it's incredibly stressful having to resolve phone issues. This time, Angel made this such a peaceful visit. Really turned my week around after all the phone drama. He showed genuine care & great customer service to other customers that came in!
This is my long winded way of saying, Thank you Angel !!!”
“The store manager Haris is the embodiment of true customer care/service. Haris provided the best customer service I’ve had from a T-Mobile Store in 5+ years. Over time I have watched T-Mobile in store support/customer service degrade so severely I was strongly considering switching providers. Haris provided a service today that made me want to be a T-Mobile customer. He should be training stores across the country to match his level of professionalism and care.”
“I was aware of L2 Productions' sustained excellence on sports and similar projects. In part, based on this understanding and appreciation of their abilities, our company partnered with L2 on a video for our Austin-based business. From idea to final product, Scott and his team produced a video that our entire team is proud to associate with our brand and business. They took what we envisioned for one of our major services and partnered with us to bring it to video, from which we anticipate a lot of mileage.Communication, timeliness, creativity, professionalism are each off the charts. In short, understand that L2 Productions is much more than sports, music, events. We look forward to working with them again in the future.”
“Our representative today was Noah, he was OUTSTANDING, 10/10 service, management needs to make this guy the manager. Thank you again Verizon, and THANK YOU NOAH!!”
“My husband and I showed up around 7:30 pm we were just going to ask about switching him over to Tmobile on my plan from his Verizon plan, when we arrived they had a few customers already in there that they were helping. David went above and beyond for us while he was already busy and had great customer service. We ended up leaving a little past 8 which was when the store closed, he is very dedicated to the job and was committed to helping us thru till the end. Thank you David for your help!”
“Went to Verizon today was an amazing experience got in home WiFi and was able to hook it up the same day to my house also worked with Giselle at the South Park meadows location and she was such a great employee to work with she made sure everything was understandable (like terms and agreements) and all my questions were answered thoroughly filling in all the blanks in the back of my mind , so glad I came in today and am excited to be a new member here at Verizon”
“Trouble with connecting to internet. The connection has been restored. All service reps haven very helpful during a long two week period. Exceptional customer service. Appreciate the time and patience afforded me.”
“Sandra was so kind, helpful, and efficient! I was in and out within minutes with all the tools to set up my new internet. Definitely the best place to drop by and get your internet hook up!”
“Kudos to Michelle Z for fantastic customer service! She made what was turning out to be a negative experience fraught with difficulties painless. Her calm, logical approach is no-nonsense and she is a breath of fresh air! I was blessed to have her help and Spectrum is too! Give the woman a raise. She deserves it!”
“Gotta say, I was really impressed with Michelle’s customer service. I usually dread going to cell phone carriers for help, but we were in and out way faster than I expected. She was kind, attentive, and helped my wife and me get off our expensive Verizon plans. Big shoutout to her!”
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“Christopher at the store did an incredible job fixing a problem with my SIM card. He was just calm and capable and just plain fixed the problem on the poor reception I was getting.”