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“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“Mariii helped me a lot !! I’ve been in that store a couple of times and I only like to come to her because she really knows what she is doing !! She deserves a raise !!!”
“I had great service in store. Was able to keep my old phone and leave with a 16. & my store member(can’t quite remember his name and don’t want to get it wrong) was excellent. Felt like it was my brother or cousin selling me a phone, loved it there.?❤️”
“Jay and colleagues were thoughtful and took time helping us navigate both a trade in for one of us and phone purchase for teen. Looked for ways to help bundle costs to save.”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“My experience today at T-Mobile was excellent. Nestor went above and beyond to assist us! 5/5 would recommend you go down to the buda location and visit him! Thanks again Nestor!”
“We have a law firm in South Austin. E-tech has always provided us with PROMPT and EXCEPTIONAL Service. I feel very comfortable calling and having them troubleshoot our systemic issues as they arise. Their IT Team resolves the problem quickly if it originates in-house. The IT Team is very professional and kind especially Isaac and Chris. We have had almost three years of stellar service and support. I, without reservation, recommend E-tech Network Solutions.”
“I want to give a shout out to Kayleen and Luis. Kayleen helped me select the phone and helped to set it up. She was very patient with me since I was using a 3G phone...lol And I still had a few questions a week or more later and Luis (very courteous and kind also) helped me as well. I have found videos on youtube since for the particular phone I bought so, even if I am very limited with technology, I can still learn! As a retired teacher, i know there is no shame in not knowing something....especially if you ask for help if you need it.”
“We want to thank the staff at T-Mobile for doing an amazing job helping us with our services, very patient and knowledgeable. Especially Chris.We are pleased. They had so many people in there but did a good job getting to everyone.”
“Roberto went above and beyond for me today. Spent over an hour helping me with an issue that did not benefit their store directly. I will be coming here with anything cell related from now on!”
“Went in the store today to check on my ICloud storage. Not Verizon Cloud. Been getting emails from someone about low storage. A very professional and polite young lady helped me and explained how to find my available storage. Very knowledgeable and helpful. Don’t remember her name but please thank her for me! Emails and texts about storage are a SCAM! Her name was Shirley. Credit to the company.”
“They have cool employee, quick and helpful. I am giving 5 star because the employee restored my Google account which I was searching for 5 years and transferred all the information from my lost phone. I recommend this Boost Store.”
“Super helpful and kind manager and specialists! I had trouble with upgrading my phone on my end, but they were understanding and very patient on both of my visits.”
“Awesome experience, the mobile expert Braedon has excellent customer service! I mean the best, was good to me and my son, didn't just treat me like a customer. Didn't force anything, just recommended and helped me every step of the way!”
“I had a wonderful experience upgrading my phone! I visited a different location and was greeted with stares & a 45 minute wait. Drove myself over to this location and they saw me right away! I believe the person who assisted me was Becky, she was wonderful. She has a new hire, Jonathan, shadowing her and they both went above and beyond to make sure I was set to go! The other employees were very kind as well.”
“Came to the store yesterday and just had the most amazing experience with the sales rep there! I believe the young mans name was Fabricio. I had the worst experience with my old provider and switched to T-Mobile. Was having some difficulties getting things set up and working with my phone and he made everything so quick and easy! Very kind man. Will definitely be going back to this location anytime I’m having trouble.”
“I was aware of L2 Productions' sustained excellence on sports and similar projects. In part, based on this understanding and appreciation of their abilities, our company partnered with L2 on a video for our Austin-based business. From idea to final product, Scott and his team produced a video that our entire team is proud to associate with our brand and business. They took what we envisioned for one of our major services and partnered with us to bring it to video, from which we anticipate a lot of mileage.Communication, timeliness, creativity, professionalism are each off the charts. In short, understand that L2 Productions is much more than sports, music, events. We look forward to working with them again in the future.”
“I purchased my new iPhone at Verizon, good experience and Service. I returned to turn in my old phone, being old I needed to use the restroom, but was denied. I had to hurry out and return home. Return later in the week two turn in my old phone. Not a particularly good experience. Otherwise overall a relatively good experience for start. This is the best dictation to typing I have ever seen? for start equals4stars??”
“It took me a while but I finally got in contact with a wonderful and patient tech. Russell helped me and I would like to thank him. Just wish we could contact someone at night.”
“Wonderful!! The team is awesome. My Sync Drive app wasn't working so we went in today. The problem was not a routine issue so she needed help, everybody helped!!! She told us to drive for 15 minutes and it should work, it did!! Thank you so much, no more worrying and I have all my needed information.”
“Jennifer went the second mile in helping a cautious baby boomer switch from a mangled iPhone to a newer iPhone newer version. I appreciate her patience and courteous behavior. She’s a special employee at the 41st St, Austin, Tx , Spectrum store”
“Joel and Reyna were so sweet! It felt more like a hangout rather than getting a new phone, even with good conversation they were still extremely helpful. I'd choose this location over any others.”
“I appreciate the staff at this location. Carlos and Eric worked with me to fix an issue the off-site customer service department messed up and were unwilling/unable to correct. The off-site team left me disappointed, overpaying for service (I didn’t use), and needing to follow up for month’s with Spectrum. Carlos and Eric are doing a great job with customer service for this company.”
“Gotta say, I was really impressed with Michelle’s customer service. I usually dread going to cell phone carriers for help, but we were in and out way faster than I expected. She was kind, attentive, and helped my wife and me get off our expensive Verizon plans. Big shoutout to her!”
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“23 year customer here. All of my phones except the first (at Pinky's Pagers on Congress like around 2002, Motorola StarTac... still have it for the nostalgia!) was bought at BestBuy, first time buying at a Verizon store. I went in about 6:30 p.m. on 06/04/25 and was greeted by Sam (If I remember right). I told him I wanted to upgrade my Note 9 to the new S25 Ultra... Long story short we went though the options even though I knew what I wanted. He was very informative and easy to talk to. The process didn't take very long, probably less than 25 minutes from walking in to paying. This time estimate didn't include the transfer of everything to the new phone which I took home to do myself. Thanks Sam, you made that easier than I thought.”