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“Everytime i come into this store, they never fail to suprise me With amazing deals and discounts. The service here is 10/10. The Worker sameera helped me set up myphone.”
“I took my A71 5G that had a cracked body to them. They here upfront about the potential issues and associated costs. Turns out the phone is damaged beyond repair?. I loved that phone.
They were very helpful, they returned the phone and kidnt even charge me for the attempted repairs.
I HIGHLY RECOMMEND THIS SHOP! YOU DON'T FIND PEOPLE LIKE THIS VERY OFTEN.
Thank you for your honesty!”
“1 guy here is cool the rest are either uneducated in the details or slow. Terrible service aside from 1 guy here (don’t remember his name unfortunately) ATT SUCKS YALL get some other company”
“Marlena at the Barton Creek Square AT&T is so outstanding! Seriously, this woman is a customer service expert.
I'd been struggling with some In store reps & on the phone nonsense with AT&T – felt like I was talking to people who just pretended to care . Marlena is unique and actually read the situation,so i wouldn't repeat myself ! I couldn't believe she took the time to understand where I was coming from.
Then, she broke everything down for me in a way that actually made sense.! Finally, someone who gets it.
Honestly, because of her, I've totally changed my mind about going to an actual store instead of dealing with stuff online. I Don't like going in person but I will go to this AT&T ,Thank you Marlena”
“The most professional and helpful of any Verizon salesman we have had in the 30 years we have been Verizon customer. He was patient and answered all our questions. Than you Jose!”
“Sad story with a happy ending!
Lost my samsung s21ultra
Jonathan showed me the path to purchase a New Samsung s26ultra and Armando made sure I was satisfied the next day. Thank the almighty for these angels among men!”
“The guy who assisted us was professional, patient and helpful. I was there with my godfather. I am always impressed when I see young people who are sympathetic with the elders.”
“The woman at the counter today was very knowledgeable, helpful, and personable. I received excellent customer service and would be more than happy to do all my business at this location where I know my needs will be met with efficiency and kindness.”
“Lydia and Jahmad were amazing and so friendly!
Lydia was so knowledgeable and helped us with everything we needed getting a new line!
Definitely recommend this place for your phone needs!”
10AM - 9PM
5403 Cameron Rd Ste 400, Austin
Mobile Phones
“Fast, friendly, and affordable wireless service!
This Cricket Wireless Authorized Retailer in Austin is a great spot for anyone looking for reliable phone plans without the big carrier price tag. The staff are super helpful and take the time to explain all available plans clearly so you can make the best choice for your budget. Switching over was quick and painless — no long waits or confusing paperwork. Great value, great service, and a team that genuinely wants to help. Definitely my go-to for all things wireless!”
“Karitza is AMAZING. I came in and she went above & beyond to help me, answered all my questions etc. I will most definitely be coming back to see her in the future. Thank you Karitza!!! She deserves a raise!!”
“I went in to the store because I had a mobile service issue on my new device.Jesus greeted me pleasantly and helped me immediately.He trouble shot the issue thoroughly and ended up resolving it it very swiftly.”
“Mohammed is the best phone salesman I've ever encountered so come get a phone that's affordable and he'll work with bad credit he doesn't say no.”
“Jesus was on point from beginning to end. Wait time was 45 seconds!?? Got exactly what we wanted! Saved a significant amount comparing apples to apples! The only way it could have been better is if it had been free?”
“Tried to start a phone plan online and got locked out of my account. Angel was a great help and found out where I needed to go to get access again! Unfortunately had to go to a corporate store, but that was obviously out of his control. He had great customer service.”
“Here’s a revised version for a Google review:
After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.
For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.
Thank you, Elijah, for your patience and for making this process so much smoother!”
“I had great service in store. Was able to keep my old phone and leave with a 16. & my store member(can’t quite remember his name and don’t want to get it wrong) was excellent. Felt like it was my brother or cousin selling me a phone, loved it there.?❤️”
“Abbey manages an amazing team! Everyone there has a spirit of helpfulness, and they work cooperatively to provide the best to their customers. Franco, Lisbeth, Isaiah -- all outstanding. Abbey went above and beyond, patiently making sure that my mom got the best deal for her -- figuring out which selection would fit her needs, in combination with the best plan for an amazing value. Also gave some great pointers on using handy features. I also saw that Abbey is training up the next generation of team member, to make sure that this spirit of helpfulness remains strong. Abbey and team were dealing with a complicated variety of customer needs on a busy afternoon, and I could see that everyone was leaving happy!”
“Jay and colleagues were thoughtful and took time helping us navigate both a trade in for one of us and phone purchase for teen. Looked for ways to help bundle costs to save.”
“Phone was not working took it to 2 Boost stores before the Cameron location one and they couldn't fix my phone. So I took i took it to this one on Cameron and they fixed my phone. Best store in Austin!”
“I received excellent customer service today when I came in because my text messaging was not working. They were able to quickly figure out the problem and get me on my way.”
“Ryan and Ali are the best, they really do care a lot about their customers! They provide great customer service and fo above and beyond to get you the best deal, even if it's not with them (MetroPCS)! They provide great customer service and know what it means to look out for their customers, something few, far and hard to find anywhere nowadays where businesses only care about making money no matter how they go about doing it. I will definitely go back to them whatever and whenever my cellphone needs arise!???”
“My phone screen was fixed and the pricing was surprisingly low and reasonably priced. Customer service is on point, cleanliness is a gold star, product availability though is not so good. Mainly all device replacement items have to be delivered but it shouldn't be more than a day or two at most.”
“Ask for Olga she best she took care off me above and beyond she got me the best deal and fixed me a grat package she have an Idea of everything in the store and she even did the NUMBER AND CLOUD transferring process in the last minute and over stayed for me she loves her job and she gives the best to the customer and bring an out standing experience to a company like cricket thank u so much for the best phone. Shopping experience I ever had !
Thank you
ED FROM XO SMOKE SHOP”
“Denise went above and beyond. She has excellent customer service skills. Denise was really helpful and explained everything so i could understand her.Lily was also helpful on the phone”
“Went into the store recently due to an issue with upgrading and activating a new phone. Liz was amazingly helpful. Despite a harsh encounter with customers who were just ahead of me in line she maintained patience and a can do attitude. My issue took awhile to resolve but she deftly juggled that with friendly and helpful service to those who came into the store while also making sure that I wasn't forgotten. On top of resolving my issue activating my new phone she also went out of her way to resolve a secondary issue that I wasn't aware of. Kudos times ten for her! I hope that she gets recognized by the stores management and is rewarded appropriately. Thank you Liz.”
“Everything 4 Truckers: BT✋free Headphones, Dashcams. Support 5☆s. Reasonably priced, friendly knowledgeable staff. Been buying their stuff for over 5 years now. Headphones work great for Mutitrack Recording overdubs too. Couldn't find Aviator Headphones anywhere else with a reasonably high quality microphone that didn't break the bank. Highly recommend Top Dawg for Truckers and Recording Artist alike.”
“Kelly was extremely helpful and patient during my transaction. She was very knowledgeable about the products. Even enlightened me on things I had no idea about. Thanks a Mil.”
10AM - 8PM
1011 W 5th St, Austin
Mobile Phones
“Samuel is Freaking Awesome!!! Everything with Samuel went Extremely smoothly and he's Extremely helpful. He’s knowledgeable, courteous and professional. Thank you Samuel!!!”
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“Carter was fantastic! We came in and were helped immediately. Carter took care of all our needs, helped us add a new line and added screen protectors to all of our phones. Thanks so much!”