Spectrum Store in Temple, TX, located at 3034 S. 31st St., offers a wide range of services, including broadband Internet, mobile plans, and cable TV. Customers can visit the store to shop for Internet, upgrade services, pick up or return equipment, and pay bills. The customer service at this location has received positive feedback, with many praising the polite and helpful staff. Even during busy times, like having several customers in line, visitors report relatively short wait times and efficient service. Reviewers appreciate the clean environment and comfortable seating while waiting. Staff members, including individuals like Keaton and Tatyana, are noted for their professionalism, knowledge, and kindness. Many customers feel well taken care of, whether they are switching plans or resolving issues. Overall, the Spectrum Store is recognized for its excellent customer service, competitive pricing, and a positive shopping experience, making it a preferred choice over larger competitors like AT&T and Verizon.
Steve helped us out and did an excellent job! Lots of knowledge about transferring our phone over and helping us better understand the best route to choosing a new phone.
August 2026
Spectrum customer service is outstanding!! ANDERSON at the TEMPLE TEXAS location greatly helped me. Not the cheapest service out there but worth it due to excellent customer service. Cameron Harker Heights TX
August 2026
Thomas was fantastic! Helped my dad get a new phone, got everything transferred. Thomas was very knowledgeable super customer service oriented made this a great experience! Thank you!!!