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“I've been a customer at Lone Star Credit Union for many years and, my experience has been overall pleasent.
The tellers, are very helpful and knowledgeable and provide EXCELLENT customer service.
I can't end this post without mentioning MY good long time FRIEND, Jackie Hume, who was my teller from another banking institution. To have her working at LSU, was a great choice. She adds First Class professionalism.You can feel her presence at the door, welcoming the customers. I am pleased to reunite her acquaintance again.
** She can count money, faster than a machine.**”
“This branch went above and beyond to assist my husband and I with a wire transfer. Sarah's♥ understanding of the speed bumps we hit during the process, and subsequent flexibility, helped us to get done what we needed...in the time frame we needed! The branch manager was just as accommodating and helpful! And, a follow up call days later to make sure we were good to go, was very much appreciated! Having made transactions at many different Well Fargo Branches through out the US (we travel a lot), this was by far our best and most pleasant experience!”
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“From day one, my experience has been exceptional — and a huge part of that is because of Ashley.
Ashley is always so warm and welcoming. Every time I come in, I genuinely look forward to working with her. She is extremely professional, friendly, and truly customer-service oriented. She goes above and beyond to make sure everything is handled smoothly and that I feel valued as a customer.
It’s rare to find someone who consistently delivers this level of service. Ashley is a true asset to Texas Bank and Trust, and I’m so grateful for her help every visit!”